Trend-Chasing Versus Minimalism: Selling Fewer, Better Products to Fashion-Sensitive Customers

• 成果类型: Article
• 署名作者: Jalili, Monire; Pangburn, Michael S.; Yazdani, Alireza
• 署名单位: Bentley University; University of Oregon; California State University System; California State Polytechnic University Pomona
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1177/10591478241234996
• 发表日期: 2024
• 页码: 922-942
• 关键词: Product durability; pricing; retail; fashion; market segmentation

摘要

Fashion sellers are sometimes critiqued for selling low durability products, resulting in waste. Blame is also directed at consumers, who purchase new fashions despite having accumulated a closet full of prior fashions. The slow fashion movement encourages sellers to produce higher durable products, thus supporting less frequent purchases by consumers. Using an infinite-time model and considering strategic consumer behavior, including their ability to accumulate a closet of varieties over time, we analyze the seller's profit-maximizing price and product-durability decisions. We initially assume a static price but later analyze the potential profit gains from dynamic pricing. When analyzing a heterogeneous consumer market, we initially allow customers to vary (distributed uniformly) in their sensitivity to fashion. Subsequently, we explore alternative distributions for consumers' fashion sensitivity and the correlation between their fashion sensitivities and product valuations. Using this framework, we show how the seller's optimal price and durability decisions yield distinct shopping segments, which we refer to as the minimalist versus trend-chasers. We find that if the degree of fashion uncertainty is moderate, the seller's optimal choice of product durability will support the emergence of both behaviors. As the variety uncertainty expands, if the seller's costs are sufficiently low, it will support a throwaway culture via disposable products. Otherwise, given high costs, the seller optimally targets a slow fashion-type outcome, with consumers targeting reuse (with durability) rather than variety. Our findings shed light on consumers' optimal purchasing behaviors in relation to both market parameters and the firm's pricing and durability decisions.