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作者：Kyung, Nakyung; Kwon, Hyeokkoo Eric
作者单位：National University of Singapore; Nanyang Technological University
摘要：Artificial intelligence (AI) is transforming healthcare operations. Nevertheless, particularly in the context of preventive care, little is known about how laypeople perceive and accept AI and change their behavior accordingly. Grounded in a solid theoretical framework of trust, this study bridges this gap by exploring individuals' acceptance of AI-based preventive health interventions and following health behavior change, which is critical for preventive care providers' operational and busine...
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作者：Vessal, Sara Rezaee; Sommer, Svenja Christina
作者单位：ESSEC Business School; Hautes Etudes Commerciales (HEC) Paris
摘要：Choosing the right development team is crucial for companies. We investigate how project collaboration requirements and uncertainty levels affect the choice between specialists with higher levels of task-specific abilities and generalists with higher levels of collaboration skills. We also examine how these factors affect optimal team incentives. In addition to performance-enhancing helping, we consider another type of collaboration that has received less attention in the incentive literature:...
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作者：Wan, Xiang
作者单位：University System of Ohio; Ohio State University
摘要：When a competitor enters a market, incumbent retail stores often adjust their product variety to avoid sales loss. However, no empirical evidence has been provided in the literature to justify the value of such product variety adjustments after a rival's entry. One difficulty is that the change in consumer demand due to rival's entry and changes in product variety simultaneously affect incumbents' sales. When changes in sales at incumbent stores are observed after rivals' entries, it is unclea...
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作者：Hamilton, Mikaya; Morrow, Benjamin F.; Davis, Lauren B.; Morgan, Shona; Ivy, Julie S.; Jiang, Steven; Chi, Min; Hilliard, Kyle
作者单位：University of North Carolina; North Carolina A&T State University; University of North Carolina; North Carolina A&T State University; University of Michigan System; University of Michigan; North Carolina State University
摘要：This article provides an evidence-based discussion of an ongoing effort within the operations of hunger relief organizations to address diversity, equity, and inclusion (DEI) by sourcing and distributing more culturally relevant food. Through nearly 100 interviews with food bank personnel in diverse roles (from partner agency relations to executives) representing various regions of the United States, we explore the challenges faced by different functional units within the organization. These i...
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作者：Hilafu, Haileab; Letizia, Paolo; Roma, Paolo
作者单位：University of Tennessee System; University of Tennessee Knoxville; University of Palermo
摘要：Product customization enables consumers to tailor products to their individual preferences. One benefit of customization is its lower volume of returns. By customizing, consumers learn about their product preferences and develop a sense of attachment to the products they help create. As a result, they are less likely to return the purchased items. The effect of product customization on returns may depend on cultural traits of consumers, such as the extent to which they would avoid uncertainty ...
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作者：Jiang, Houyuan; Pang, Zhan; Savin, Sergei
作者单位：University of Cambridge; Purdue University System; Purdue University; University of Pennsylvania
摘要：We study the effects of hospital consolidations on access to care in a competitive healthcare market in the presence of performance incentives. We consider a transition from a pre-merger market configuration where a payer delegates services to a market with two competing hospitals to a horizontally consolidated configuration under which the same entity manages two hospitals. We focus on two research questions: How should the payer set access-based performance incentives in response to a horizo...
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作者：Yao, Shiqing; Zhu, Kaijie; Yang, Ruina
作者单位：Monash University; Chinese University of Hong Kong; Xi'an Jiaotong University; Xi'an Jiaotong University
摘要：Counterfeits cause tremendous damages to brand companies by eroding their market shares and reducing customers' buying motives. In response to such damages, many companies choose to develop and deploy anti-counterfeiting technologies, thus preventing counterfeiters from imitating their products. The companies can also rely on law enforcement exerted by local regulatory authorities to outlaw counterfeits. In this article, we study how brand companies may leverage the two approaches effectively....
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作者：Arunachalam, S.; Manchiraju, Hariom; Suhag, Rahul; Kopalle, Praveen K.
作者单位：Texas Tech University System; Texas Tech University; Indian School of Business (ISB); Texas A&M University System; Texas A&M University College Station; Mays Business School; Dartmouth College
摘要：This research assesses the impact of Indian government-mandated firms' corporate social responsibility (CSR) related investments on gross margins. Using a multimethod approach, we show (a) a positive relationship between CSR investments and gross margin and (b) the moderating role of advertising investment. The contribution of our research is three-fold. First, our results suggest that mandating firms to spend on CSR can be a win-win situation for firms and governments, as opposed to the view ...
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作者：Xie, Karen; Liu, Jianwei
作者单位：University of Connecticut; Dalian University of Technology
摘要：Customer experiences largely define the success of service operations. As home sharing continues to change how consumers travel and penetrate local markets, we study the impact of home sharing on customer experiences at local travel attractions. Our empirical strategy hinges on the staggered rollout of home sharing across attractions at times. We first found that home sharing positively affects customer experiences at attractions. Using large-scale property-level customer reviews, we then trac...
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作者：Cardonha, Carlos H.; Cire, Andre A.; Real, Lucas C. Villa
作者单位：University of Connecticut; University of Toronto; University Toronto Scarborough; University of Toronto
摘要：In this article, we investigate the problem of sequencing data requests for linear devices, such as magnetic tapes, to minimize response time in cold-storage solutions for archival data. Tapes are the technology of choice for long-term storage due to their reliability, low costs, security, and significant energy savings. However, physical limitations on tape pose challenges to policy implementation, which must be scalable on low-power hardware. We provide a theoretical and numerical analysis o...
