2025

最新文章

• A Tale of Two Frontlines: Critically Assessing the Dynamics of Interracial Service Encounters AI翻译
  作者：Thornton, LaDonna M.; Jones, Angela L.; Ekpo, Akon E.; Kent, Pettis; Story, W. Keith
  作者单位：Auburn University System; Auburn University; Howard University; Loyola University Chicago; Loyola University Chicago; Mississippi State University
  摘要：Minority frontline workers are often required to engage in interracial service encounters, which often involve additional complexities due to the subtle biases and stereotypes held by customers. Improving service delivery in interracial service encounters requires understanding the experiences of minority frontline workers. We begin by explaining the challenges faced by minority frontline workers and then offer an analytical framework that will allow operations management research to better ac...
• The Effects of Collectivism and Organizational Tenure on the Emergence of Pre-Release Digital Piracy AI翻译
  作者：Massimino, Brett; Handley, Sean
  作者单位：Virginia Commonwealth University; University of South Carolina System; University of South Carolina Columbia
  摘要：As businesses increasingly move into digital domains, digital piracy has become more prevalent and more costly. Pre-release piracy, where pirated versions of digital products are distributed before legitimate ones, remains particularly damaging to digital product developers. Although workers' social norms may play a critical role, limited research exists on the behavioral factors that intentionally or unintentionally contribute to pre-release piracy, particularly when considering multinational...
• Can Digital Skills Empower Disadvantaged Castes and Women? Evidence From India AI翻译
  作者：Liu, Che-Wei; Saldanha, Terence J. V.; Mithas, Sunil
  作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Arizona State University; Arizona State University-Tempe; University System of Georgia; University of Georgia; State University System of Florida; University of South Florida
  摘要：How do digital skills influence individuals' wages in contexts where caste-based and gender-based social stratification play an important role? We draw on sociology and economics literature to argue that the returns to digital skills in such contexts are shaped by caste and gender, and that digital skills empower disadvantaged individuals to increase their wages. Our empirical analysis of a rich micro-dataset on more than 20,000 individuals across all states in India from two waves of Indian H...
• Hiring Preference and Operational Complexity for Tribal Enterprises AI翻译
  作者：Ornelas, Jacob; Slaugh, Vincent W.; Anderson, Christopher K.
  作者单位：Cornell University
  摘要：Native American-owned enterprises commonly use preference hiring to promote tribal self-sufficiency and include a population historically excluded from the workforce. Based on interviews with tribal casino executives, we describe how this socially important practice creates operational challenges and how some casinos have addressed these. First, we show that Native American population density and customer satisfaction at tribal casinos are negatively correlated. While managers acknowledge the ...
• Equal Employment Opportunity in Supply Chains AI翻译
  作者：Cen, Ling; Han, Yanru; Wu, Jing
  作者单位：Chinese University of Hong Kong; Stevens Institute of Technology
  摘要：An equal employment opportunity (EEO) policy is an essential practice of workplace diversity, equity, and inclusion. Using a novel measure of workplace EEO based on the textual analysis of online job postings, we show a lead-lag pattern of EEO practice between principal customers and their dependent suppliers. The leadlag effect is more pronounced when principal customers enjoy greater bargaining power, consistent with the view that dependent suppliers adjust EEO policies to cater to customer ...
• Targeted Automation and Sustaining Human-AI Learning AI翻译
  作者：Imdahl, Christina; Schmidt, William; Hoberg, Kai
  作者单位：Eindhoven University of Technology; Emory University; Kuhne Logistics University
  摘要：In many decision processes, a decision maker or planner must review and optionally adjust the recommendations that are generated by a decision support system (DSS). When the DSS is well-tuned to its task, adjustments by a planner can be rare and may even degrade the DSS's performance. Targeted automation could address these inefficiencies by predicting whether a planner will adjust a recommendation and improve the performance of the system. The remaining recommendations can be automated. Howev...
• A Deep Demand Response Program for Local Electricity Systems AI翻译
  作者：Arlt, Marie-Louise; Gust, Gunther; Neumann, Dirk
  作者单位：University of Bayreuth; University of Bayreuth; Leibniz Association; Ifo Institut; University of Wurzburg; University of Wurzburg; University of Freiburg
  摘要：The decarbonization of power systems facilitates the electrification of appliances, many of which can be operated in a flexible way. Demand response (DR) programs can exploit this flexibility with retail price adjustment, thereby addressing several operational challenges. In this paper, we address the welfare optimization problem of local utilities that procure electricity for their customers at the wholesale market. We demonstrate how DR programs can be designed for local electricity systems ...
• Optimal Bidding, Allocation, and Budget Spending for a Demand-Side Platform With Generic Auctions AI翻译
  作者：Grigas, Paul; Lobos, Alfonso; Wen, Zheng; Lee, Kuang-Chih
  作者单位：University of California System; University of California Berkeley; Alphabet Inc.; DeepMind
  摘要：We develop a practical optimization model for the management of a demand-side platform (DSP), which is applicable in static planning situations where the DSP acquires valuable impressions for high-volume advertiser clients in a real-time bidding environment. We propose a highly flexible model for the DSP to maximize its profit while maintaining acceptable levels of budget spending for its advertisers. Our model achieves flexibility and improved performance primarily through two different aspec...
• Robotic Mobile Fulfillment Systems: Strategies for Pod Selection and Scheduling AI翻译
  作者：Kizil, Kerim U.; Sriskandarajah, Chelliah; Stauffer, Jon M.
  作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School
  摘要：Robotic mobile fulfillment (RMF) systems automate storage and transportation within fulfillment centers while still relying on human pickers. We focus on two key performance metrics in these systems, aiming to minimize overall completion time (OCT) as the primary objective and the number of required robots (NRR) as a secondary objective. We investigate two interrelated operational problems influencing these metrics: (i) Pod selection, which involves choosing the mobile racks for item picking, ...
• Newsvendor Problems With Product Unbundling: An Approach Combining Robust Optimization With Deep Reinforcement Learning AI翻译
  作者：Yan, Xiaoli; Chen, Youhua (Frank); Yu, Hui; Li, Jiawen
  作者单位：Chongqing University; City University of Hong Kong
  摘要：In fashion, food processing, petrochemical production, and agriculture, products (items) are often bundled in a prefixed assortment, with a given ratio for each product. For example, one case of men's shoes may contain 24 pairs of different sizes of the same design. Of the 24 pairs, there is one size 7 pair, four sizes 9, and so on. Moreover, those pairs of shoes are packaged independently for retailing. Retailers of such products order them in bundles and then resell them unbundled. In this s...