-
作者：Chao, GT; Moon, H
作者单位：Michigan State University; Michigan State University's Broad College of Business; Emory University
摘要：Workforce population trends have increased the numbers and kinds of culturally diverse people who work together. Researchers in organizational behavior have often examined culture through values; however, cultural values can be based on collections of people other than traditional nation states. A cultural mosaic is presented as a framework to identify demographic, geographic, and associative features underlying culture. An individual's unique collage of multiple cultural identities yields a c...
-
作者：Wilk, SL; Moynihan, LM
作者单位：University of Pennsylvania; University of London; London Business School
摘要：This field study examined the effect of supervisory regulation of display rules-the rules about what kind of emotion to express on the job (R. Ekman, 1992; A. Rafaeli & R. I. Sutton, 1987)-on the emotional exhaustion of subordinates. On the basis of a sample of 940 call center employees, the authors found that worker emotional exhaustion varied across supervisors within jobs, suggesting that emotion work is influenced at the supervisory, rather than job, level. Moreover, the authors found that...
-
作者：Barclay, LJ; Skarlicki, DP; Pugh, SD
作者单位：University of British Columbia; University of North Carolina; University of North Carolina Charlotte
摘要：Although organizational justice scholars often describe unfairness as an emotionally laden experience, the role of emotion is underresearched. In a study of individuals who experienced being laid off (N 173), the authors found that outcome favorability interacts with both procedural and interactional justice to predict participants' emotions. The pattern of interaction differed for inward-focused (i.e., shame and guilt) and outward-focused (i.e., anger and hostility) negative emotions. Attribu...
-
作者：Smith-Jentsch, KA; Mathieu, JE; Kraiger, K
作者单位：State University System of Florida; University of Central Florida; University of Connecticut; University of Tulsa
摘要：Linkages between 2 types of shared mental models (SMMs)-that is, positional-goal interdependencies and cue-strategy associations-and effectiveness in an air traffic control environment were investigated. Two types of SMMs were expected to contribute uniquely, as well as interact, to predict tower safety and efficiency. Using SMM data from 306 air traffic controllers, and corresponding archival efficiency and safety measures for 47 airports, the authors found no significant linear relationships...
-
作者：Stahl, GK; Caligiuri, P
作者单位：INSEAD Business School; INSEAD Business School; Rutgers University System; Rutgers University New Brunswick
摘要：On the basis of the stress and coping literature, the authors examined the diverse coping strategies used by expatriate managers in response to the problems encountered while on international assignments. It was hypothesized that although problem-focused coping strategies may be more effective than are emotion-focused coping strategies in affecting cross-cultural adjustment and intention to remain on the international assignment, the relationship is moderated by contextual factors such as hier...
-
作者：Gronau, N; Ben-Shakhar, G; Cohen, A
作者单位：Hebrew University of Jerusalem
摘要：The authors examined the incremental validity of the reaction time (RT) measure beyond that of skin conductance response (SCR) in the detection of concealed information. Participants performed a Stroop-like task in which they named the color of critical and neutral words. Results show that the SCR highly differentiated between the relevant and neutral words. However, the RT demonstrated a significant differentiation only when the critical words denoted personally significant items (e.g., one's...
