Exploring the role of emotions in injustice perceptions and retaliation

• 成果类型: Article; Proceedings Paper
• 署名作者: Barclay, LJ; Skarlicki, DP; Pugh, SD
• 署名单位: University of British Columbia; University of North Carolina; University of North Carolina Charlotte
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.90.4.629
• 发表日期: 2005
• 页码: 629-643
• 关键词: fairness; JUSTICE; emotion; Retaliation; attribution

摘要

Although organizational justice scholars often describe unfairness as an emotionally laden experience, the role of emotion is underresearched. In a study of individuals who experienced being laid off (N 173), the authors found that outcome favorability interacts with both procedural and interactional justice to predict participants' emotions. The pattern of interaction differed for inward-focused (i.e., shame and guilt) and outward-focused (i.e., anger and hostility) negative emotions. Attributions of blame mediated the relationship between fairness perceptions and outward-focused negative emotion. Outward-focused emotion mediated the relationship between fairness perceptions and retaliation.