Hazards and institutional trustworthiness: Facing a deficit of trust

• 成果类型: Article; Proceedings Paper
• 署名作者: LaPorte, TR; Metlay, DS
• 署名单位: United States Department of Energy (DOE)
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• 发表日期: 1996
• 页码: 341-347
• 关键词: perceived risk; waste

摘要

How should public organizations respond to the current ''crisis of trust?'' Outlining a conception of institutional trustworthiness, this article explores the conditions that increase the difficulty of achieving it, suggests a basis for designing organizational relationships that recover it, and broaches the problem of assuring institutional constancy as a critical requirement. Institutional constancy will be considered in greater depth in a forthcoming issue.