Voluntary turnover, social capital, and organizational performance

• 成果类型: Article
• 署名作者: Dess, GG; Shaw, JD
• 署名单位: University of Kentucky
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/259187
• 发表日期: 2001
• 页码: 446-456
• 关键词: RESOURCE-BASED VIEW; Competitive advantage; firm; COMMUNICATION; EFFICIENCY

摘要

We propose a supplemental perspective, based on organizational social capital, for examining the voluntary turnover-organizational performance relationship. We view existing organizational-level theories as those focusing on cost or human capital issues or,rarely, on a balance among these factors. But rapid changes in the nature of work, organizational structures, and interorganizational competitiveness increase the importance of studying the role of social capital in the voluntary turnover-organizational performance relationship. We highlight areas of correspondence and divergence among the various perspectives, discuss implications for various performance measures, and outline several research directions.