Peer responses to low performers: An attributional model of helping in the context of groups

• 成果类型: Article
• 署名作者: Lepine, JA; Van Dyne, L
• 署名单位: State University System of Florida; University of Florida; Michigan State University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/259395
• 发表日期: 2001
• 页码: 67-84
• 关键词: organizational citizenship behavior; Impression management; CAUSAL ATTRIBUTION; job-satisfaction; POOR PERFORMERS; achievement; personality; judgments; determinants; perceptions

摘要

We propose that low performer characteristics (cognitive ability, conscientiousness, and job experience) influence peer attributions for low performer behavior (locus of causality, controllability, and stability) and that these attributions influence the form of helping intended to benefit the group (compensating, training, motivating, and rejecting the low performer). Our model complements organizational citizenship behavior research by suggesting ct new set of helping antecedents and extends applications of attributional theory by focusing on peer attributions of coworkers.