When plans change: Examining how people evaluate timing changes in work organizations

• 成果类型: Review
• 署名作者: Blount, S; Janicik, GA
• 署名单位: New York University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/3560242
• 发表日期: 2001
• 页码: 566-585
• 关键词: TIME URGENCY; ACHIEVEMENT-MOTIVATION; attribution; CONFLICT; BEHAVIOR; delay; management; allocation; decisions; gratification

摘要

We examine the dynamics of temporal responsiveness-the ability of organizational actors to adapt the timing of their activities to unanticipated events. We review a broad body of psychological, economic, sociological, anthropological, and organizational research to introduce a reference point model of how people perceive and evaluate time in organizations. We then analyze how actors evaluate timing changes (changes from existing organizational schedules, routines, expectations. and plans).