Changing faces: Professional image construction in diverse organizational settings

• 成果类型: Review
• 署名作者: Roberts, LM
• 署名单位: Harvard University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/AMR.2005.18378873
• 发表日期: 2005
• 页码: 685-711
• 关键词: IMPRESSION MANAGEMENT; SELF-PRESENTATION; social identity; INFLUENCE TACTICS; job-satisfaction; EXCHANGE QUALITY; work; GENDER; performance; CONSEQUENCES

摘要

I integrate social identity and impression management theories to capture the dual impact of personal characteristics and group affiliations on professional image construction. In so doing, I describe how and why individuals proactively negotiate their personal and social identities during interpersonal encounters. The model highlights the multilevel impact of credible and authentic professional image construction on intrapsychic, interpersonal, workgroup, and organizational outcomes.