Necessary evils and interpersonal sensitivity in organizations

• 成果类型: Review
• 署名作者: Molinsky, A; Margolis, J
• 署名单位: Brandeis University; Harvard University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/AMR.2005.16387884
• 发表日期: 2005
• 页码: 245-268
• 关键词: SOCIAL COGNITIVE THEORY; POSITIVE PSYCHOLOGY; PROCEDURAL FAIRNESS; SURVIVORS REACTIONS; self-regulation; attribution; emotion; well; determinants; CONSEQUENCES

摘要

In order to produce a beneficial result, professionals must sometimes cause harm to another human being. To capture this phenomenon, we introduce the construct of necessary evils and explore the inherent challenges such tasks pose for those who must perform them. Whereas previous research has established the importance of treating victims of necessary evils with interpersonal sensitivity, we focus on the challenges performers face when attempting to achieve this prescribed standard in practice.