An integrative model of organizational trust: Past, present, and future

• 成果类型: Editorial Material
• 署名作者: Schoorman, F. David; Mayer, Roger C.; Davis, James H.
• 署名单位: Purdue University System; Purdue University; University System of Ohio; University of Akron; University of Notre Dame
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• 发表日期: 2007
• 页码: 344-354
• 关键词: INTERPERSONAL-TRUST; performance; leadership; PERSPECTIVES; COOPERATION; management

摘要

A considerable amount of research has examined trust since our 1995 publication. We revisit some of the critical issues that we addressed and provide clarifications and extensions of the topics of levels of analysis, time, control systems, reciprocity, and measurement. We also recognize recent research in new areas of trust, such as affect, emotion, violation and repair, distrust, international and cross-cultural issues, and context-specific models, and we identify promising avenues for future research.