Humble Chief Executive Officers' Connections to Top Management Team Integration and Middle Managers' Responses

• 成果类型: Article
• 署名作者: Ou, Amy Y.; Tsui, Anne S.; Kinicki, Angelo J.; Waldman, David A.; Xiao, Zhixing; Song, Lynda Jiwen
• 署名单位: National University of Singapore; Arizona State University; Arizona State University-Tempe; Peking University; George Washington University; Renmin University of China
• 刊物名称: ADMINISTRATIVE SCIENCE QUARTERLY
• ISSN/ISSBN: 0001-8392
• DOI: 10.1177/0001839213520131
• 发表日期: 2014
• 页码: 34-72
• 关键词: STRATEGIC DECISION-MAKING; CHARISMATIC LEADERSHIP; PSYCHOLOGICAL EMPOWERMENT; HUMILITY; performance; work; perceptions; satisfaction; metaanalysis; compassion

摘要

In this article, we examine the concept of humility among chief executive officers (CEOs) and the process through which it is connected to integration in the top management team (TMT) and middle managers' responses. We develop and validate a comprehensive measure of humility using multiple samples and then test a multilevel model of how CEOs' humility links to the processes of top and middle managers. Our methodology involves survey data gathered twice from 328 TMT members and 645 middle managers in 63 private companies in China. We find CEO humility to be positively associated with empowering leadership behaviors, which in turn correlates with TMT integration. TMT integration then positively relates to middle managers' perception of having an empowering organizational climate, which is then associated with their work engagement, affective commitment, and job performance. Findings confirm our hypotheses based on social information processing theory: humble CEOs connect to top and middle managers through collective perceptions of empowerment at both levels. Qualitative data from interviews with 51 CEOs provide additional insight into the meaning of humility among CEOs and differences between those with high and low humility.