THE ROLE OF EXECUTIVE SYMBOLISM IN ADVANCING NEW STRATEGIC THEMES IN ORGANIZATIONS: A SOCIAL INFLUENCE PERSPECTIVE

• 成果类型: Article
• 署名作者: Hambrick, Donald C.; Lovelace, Jeffrey B.
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Virginia
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/amr.2015.0190
• 发表日期: 2018
• 页码: 110-131
• 关键词: LEADER SELF-SACRIFICE; source credibility; CHARISMATIC LEADERSHIP; SENSEMAKING; CONSEQUENCES; resistance; MODEL; ceo; AMBIVALENCE; perceptions

摘要

Contributing to the sensegiving literature and organizational change literature, we set forth a theory for predicting the relative effectiveness, or ineffectiveness, of executive symbolism in advancing new strategic themes (specific new priorities) in organizations. Unpacking the concept of executive symbolism and describing why executive actions carry symbolic significance, we primarily assess the theme-aligned symbolic action-an executive action undertaken with the intention of sending a message in support of some new theme. We draw from social influence theory to develop an integrated set of propositions for predicting members' reactions, or affective responses, to such actions. The predictive factors include attributes of the action itself, the reputation of the executive, and predispositions of respective members to the theme. As an outgrowth of this analysis, we conclude that theme-aligned symbols, no matter how artful, will almost always be ineffective in eliciting positive reactions from members who are antagonistic toward the theme. In turn, we introduce the concept of the theme-muting symbol- a symbolic action intended to minimize the prominence or apparent implications of a new theme-and we place this concept in the social influence framework as well. We discuss practical implications and present an agenda for future research.