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作者：Jiang, Hanchen; Tang, Xiao
作者单位：University of International Business & Economics; Tsinghua University; Tsinghua University
摘要：Improving citizen compliance is a major goal of public administration, especially during crises. Although social media are widely used by government agencies across the globe, it is still unclear that whether the use of social media can help local governments improve citizen compliance especially during crises. Based on an original daily panel dataset of 189 cities in China during COVID-19, this study provides empirical evidence for the positive effect that crisis-related social media posts pu...
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作者：Florczak, Christoffer; Rasmussen, Stig Hebbelstrup Rye; Jensen, Ulrich Thy; Stritch, Justin M.; Christensen, Kaare; Norgaard, Asbjorn Sonne; Klemmensen, Robert
作者单位：Aalborg University; Aarhus University; Arizona State University; Arizona State University-Downtown Phoenix; Aarhus University; University of Southern Denmark; University of Southern Denmark; University of Southern Denmark
摘要：Despite the proliferation of research on public service motivation (PSM), fundamental questions about its origins continue to evade scholars: Is PSM driven by genetics, socialized through experiences, or both? If PSM is socialized, when does socialization occur? Answering these questions is critical for reconciling the state versus trait debate, and for assessing the validity of practical implications prescribed by PSM studies. Utilizing nature's own experiment, we adopt a classical twin desig...
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作者：Chen, Shaowei; Jia, Kai
作者单位：Hunan University; University of Electronic Science & Technology of China
摘要：Understanding how public organizations prioritize goals is crucial in studying goal-setting in the public sector. However, the extant literature has mostly adopted a sole-goal perspective and neglected the influences of the interplay among multiple goals. This article extends the literature by going beyond the sole-goal perspective and adopting a multigoal perspective to further explore the complexities in public organizations' goal prioritization when facing multiple conflicting goals. Drawin...
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作者：Lee, D. S.
作者单位：Sungkyunkwan University (SKKU); Sungkyunkwan University (SKKU)
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作者：Jugl, Marlene
作者单位：Bocconi University
摘要：In a crisis, fast reaction is key. But what can public administration tell us about this? This study develops a theoretical framework explaining how administrative characteristics, including fragmentation, capacities, legacies and learning, affect governments' response timing. The COVID-19 pandemic is exploited as a unique empirical setting to test this framework and its scope conditions. Region fixed-effects models and survival analysis of partly hand collected data for more than 150 national...
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作者：Livingstone, Riley, V
作者单位：University of Strathclyde
摘要：Policymakers acknowledge the need to drive innovation in health and social care, given the complex, wicked problems that such services are tasked with solving and the concept of collaborative innovation is proposed as a tool in which to reach solutions to these problems. Prior case studies have overlooked the element of front-line worker inclusion on processes of collaborative innovation. This research explores this element through a case study of an intermediate care facility in Scotland. Thi...
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作者：Hu, Qian; Medina, Alejandra; Siciliano, Michael D.; Wang, Weijie
作者单位：State University System of Florida; University of Central Florida; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; University of Missouri System; University of Missouri Columbia
摘要：The wide application of networks in public administration has been driven by the practical need to address increasingly complex management and policy problems. To understand the outcomes of network structures, we reviewed empirical network research and examined the effects of six network structural properties across the five most studied policy domains. We found that certain structural properties such as global connectedness were consistently associated with positive network effects. Other str...
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作者：Jaspers, Sylke; Tuurnas, Sanna
作者单位：KU Leuven; University of Vaasa
摘要：Citizens' involvement in public service delivery challenges the principles of professionalism as such citizens are amateurs. However, there is little evidence of the (non)integration of these principles by citizen coproducers and how this affects professionalism in public service delivery. This article focuses on two principles of professionalism: expertise and accountability. The theoretical framework further reviews the coproduction literature on what can be expected of citizens with regard ...
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作者：Chauhan, Trishna; Croft, Charlotte; Spyridonidis, Dimitrios
作者单位：University of Warwick
摘要：Can formally employing service-users in co-production roles redress the problematic power imbalances inhibiting co-production in the public sector? In this paper, we analyze service-users formally employed in co-production roles. Through semi-structured interviews, we illustrate how actors use their voice, experience, and identity to respond to different power imbalances. First, through the process of inverting professionalism structural limitations resulted in neutralized co-production. Secon...
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作者：Christensen, Lene Tolstrup; Grossi, Giuseppe
作者单位：Copenhagen Business School; Nord University; Kristianstad University
摘要：The article introduces the theoretical perspective on gradual institutional change to the corporatization literature. This is achieved via a longitudinal case study on the institutionalization of the Danish state guarantee model (SGM) for transport infrastructure based on archival document studies of seven infrastructure projects and 31 interviews with elite actors and experts. The article explores with a detailed analysis how the gradual change mechanisms of layering, conversion and displacem...
