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作者：Johnson, Donavon; Neshkova, Milena
作者单位：State University System of Florida; Florida International University
摘要：Prior work refers to burdens in citizen-state interactions as administrative, even though most originate from the desk of politicians, not administrators. Even more, bureaucrats often act to unburden their clients via the discretionary powers they wield. This perspective has largely been overlooked in extant research. The present study asks under what conditions bureaucrats alleviate the burdens levied by elected officials on their clients. We propose that bureaucrats are more likely to use th...
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作者：Micacchi, Lorenza; Vide, Francesco; Giacomelli, Giorgio; Barbieri, Marta
作者单位：Bocconi University
摘要：Regarding organizational justice, performance appraisal (PA) systems are among the most crucial mechanisms shaping the employee work experience. Nonetheless, research has mostly neglected to explain the relationship between the characteristics of PA systems, employees' perceptions of PA justice, and work engagement in the public sector. Based on a combination of observational and experimental data from 11 public sector organizations in Italy, this article aims to unfold the nature of these rel...
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作者：Ferry, Laurence; Midgley, Henry
作者单位：Rutgers University System; Rutgers University New Brunswick; Rutgers University Newark
摘要：Legislatures face difficult challenges holding modern bureaucratic democracies to account due to the scale, complexity, and diverse impacts on citizens' lives. One way that democracies bridge the gap between the legislature and executive is through financial accounts of government departments. This paper examines whether financial accounts are trusted by MPs in the UK Parliament for purposes of transparency in the service of accountability. The article does this through examination of two link...
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作者：Roche, Sebastian; Varaine, Simon
作者单位：Communaute Universite Grenoble Alpes; Universite Grenoble Alpes (UGA); Centre National de la Recherche Scientifique (CNRS); Communaute Universite Grenoble Alpes; Universite Grenoble Alpes (UGA)
摘要：Independent police oversight is a specific government delegated function that has been neglected by scholars of regulation. The main goal of this article is to understand the allocation of state resources to independent police oversight agencies (POAs) in the post delegation stage. We test whether the aim of delegation is better governance in complex areas to increase police agents' accountability (policy complexity) or to avoid political costs of agencification (agency losses). A survey of 27...
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作者：Yang, Wenhui; Zhao, Jing
作者单位：Peking University; Tsinghua University
摘要：The economic costs of environmental regulations are well documented, but their political cost is still unclear, especially in cases of substantial pollution reduction. This study presents empirical evidence for the unexpected political costs of China's war on air pollution. Using a clean energy regulation as a case, we demonstrate that it significantly reduces air pollutants over a short period; however, exposure to the regulation erodes local political support and trust in government official...
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作者：Nielsen, Mathias H.; Andersen, Niklas A.
作者单位：Aalborg University; Aalborg University
摘要：The article draws on insights from the literature on street-level bureaucracy to analyze how public officials experience and deal with challenges arising from hybrid governance. Empirically, we focus on managerial staff and front-line workers employed in Danish employment service delivery organizations, respectively. We develop the term ignoring by complying to describe how informants pursue ideals associated with new public governance (NPG) in settings dominated by more than one governance lo...
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作者：Novaro, Riccardo; Nasi, Greta; Cucciniello, Maria; Grimmelikhuijsen, Stephan
作者单位：Scuola Superiore Sant'Anna; Bocconi University; Bocconi University; Utrecht University
摘要：Whistleblowing policies are seldom effective in inducing civil servants to report misconduct. While current literature focusses more upon the identification of the chief factors that prevent witnesses from reporting, it overlooks potentially effective strategies to stimulate active behavior. In particular, it neglects the framing and impact of information provision. According to the prospect theory, information that frames the consequences of non-reporting as negative is more effective in enha...
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作者：Bernards, Bernard; Schmidt, Eduard; Groeneveld, Sandra
作者单位：Leiden University; Leiden University - Excl LUMC
摘要：A core idea of bureaucratic organizations is that rule-following is a necessary precondition to pursue the public interest. However, rules may sometimes become dysfunctional, burdensome, and even interfere with public value delivery. In those situations, professionals sometimes engage in prosocial rule-breaking (PSRB), rather than rule-following, with the aim to deliver meaningful public services. This article examines leadership encouragement and psychological safety as antecedents of PSRB be...
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作者：Dimand, Ana-Maria; Neshkova, Milena I. I.
作者单位：Boise State University; State University System of Florida; Florida International University
摘要：This study investigates how green purchasing in local governments varies as a function of the organization's internal commitment, operationalized by the stage of institutionalization of green public procurement (GPP), and external pressures from various stakeholder groups. GPP, a value-based innovation justified on the grounds of intergenerational equity, is an important tool governments can use to mitigate the adverse effects of climate change. Survey data from 210 U.S. local governments reve...
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作者：Leite, Higor; Hodgkinson, Ian R.; Volochtchuk, Ana Vitoria Lachowski
作者单位：Universidade Tecnologica Federal do Parana; Loughborough University; Universidade Tecnologica Federal do Parana; Universidade Federal do Parana; Pontificia Universidade Catolica do Parana
摘要：Digital innovations are changing how public organizations deliver services through the creation of service separation. Service separation refers to the decoupling of service production and consumption in digital platforms, which affects both users and providers alike. Since the global pandemic, service separation has become established in many healthcare settings, though little is known about how it has been experienced by service actors in specialist service settings such as mental healthcare...
