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作者:Compagni, Amelia; Boscolo, Paola Roberta; Giacomelli, Giorgio; Sartirana, Marco
作者单位:Bocconi University; Bocconi University; Bocconi University; Bocconi University
摘要:Hybrid professionals, that is, professionals who have transitioned to managerial roles, have emerged in numerous public settings. Through in-depth qualitative methodologies, the literature has shown a good degree of heterogeneity in the way hybrid professionals perceive and manage their hybridity. In this study, we aim to develop a theory-based, multidimensional instrument able to capture such heterogeneity in a lean but sensitive way. In this instrument, we combine consolidated scales of iden...
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作者:Gutierrez-Meave, Raul
作者单位:University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
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作者:Margetts, Helen; John, Peter
作者单位:University of Oxford; Alan Turing Institute; University of London; King's College London; University of London; King's College London
摘要:In Hood's (1983) classic NATO scheme, nodality-centrality and visibility in information networks-is one of the four tools of government. Despite its potential as a resource to effect policy change, contemporary scholars have largely neglected this unique policy tool. However, the growing prominence of digital platforms in public life prompts a rediscovery of this concept. The decisive shift is the parallel growth of citizen nodality, which can increase societal capacity and enhance government ...
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作者:Mills, Stuart; Whittle, Richard
作者单位:University of Leeds
摘要:Nudging is a popular and influential approach in policymaking. Yet, it has faced substantial criticism from several policy perspectives, with growing concern raised about the efficacy of some nudge interventions. This article offers an evaluative framework for nudging which captures these various perspectives. Our 4S framework highlights the importance of nudges being sufficient, scalable, and subjective, in addition to being statistically significant, to be an effective policy response. We re...
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作者:Braams, Rik B.; Wesseling, Joeri H.; Meijer, Albert J.; Hekkert, Marko P.
作者单位:Utrecht University; Utrecht University; Utrecht University
摘要:The transition literature argues that governments have an essential role in facilitating societal transitions. The current paper aims to provide a theoretical and empirical understanding of this government role by analyzing the work of entrepreneurial civil servants. These civil servants try to execute transition tasks but are often resisted by their colleagues who invoke dominant traditions in Public Administration. This raises the question of how they deal with this resistance and manage to ...
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作者:Wang, Chengwei; Ma, Liang; Christensen, Tom
作者单位:Renmin University of China; City University of Hong Kong; University of Oslo; Tsinghua University; Huazhong University of Science & Technology
摘要:Numerous studies have delved into the intricate dynamics of representative bureaucracy in public service provision, yet a significant gap exists in our understanding of the distinctions between top leaders and members of the top management team (TMT). Using the panel data of 317 subdistricts in Beijing, this research revealed that top female leaders have stronger influences on public service delivery than female TMT members. Top female leaders handle citizens' complaints better than their male...
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作者:Haug, Nathalie
作者单位:University of Konstanz
摘要:Public service ecosystems are used to understand how multiple actors co-produce public services and create public value. Especially interactions between public service providers and service users are essential. However, systematic examinations of these interactions and what roles the different actors play are rare. This study closes this gap by conducting a systematic literature review with three main findings. First, public service providers play an important role: they facilitate co-producti...
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作者:Fernandez, Sergio; Madumo, Onkgopotse
作者单位:Indiana University System; Indiana University Bloomington; University of Pretoria; University of Johannesburg; Indiana University System; Indiana University Bloomington
摘要:Despite the recurrent focus on pay as an incentive and the myriad reforms of public sector compensation, researchers have generated surprisingly little evidence of the link between pay level and organizational performance. We propose a theoretical model of how pay leads to improvements in organizational performance by enhancing recruitment, motivation, and retention. Given scarce resources and constraints on the ability to financially reward public officials, we engage the top-down, bottom-up ...
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作者:van den Berg, Annelieke C.; Giest, Sarah; Groeneveld, Sandra
作者单位:Netherlands Organization Applied Science Research; Leiden University - Excl LUMC; Leiden University; Netherlands Organization Applied Science Research
摘要:Facilitating direct citizen participation through online channels is considered as an opportunity for including harder to reach groups in participation. Because young adults (18-25) are heavy internet users, this group is expected to be easier to include online. Evidence shows, however, that also in online direct participation young adults remain underrepresented. To better understand this discrepancy from the perspective of participants, this research asks how young adults explain their inten...
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作者:Renteria, Cesar
作者单位:Centro de Investigacion y Docencia Economicas A.C. (CIDE)
摘要:Whether transparency policies are an effective tool for fighting corruption is still under debate. Some scholars have argued that making information available is insufficient for effective transparency. This effectiveness is moderated by the citizens' motivation to use the information and how public officers generate and store information. The latter suggests certain practices could undermine the value of information, but we still do not know enough about those. We argue that practices generat...