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作者：Meier, Kenneth J.; Favero, Nathan; Zhu, Ling
作者单位：Texas A&M University System; Texas A&M University College Station; Cardiff University; University of Houston System; University of Houston
摘要：An extensive literature finds that managerial decisions matter for the performance of public organizations, yet little attention has been devoted to why managers make the decisions that they do. This article builds a theory of public management decision making based on the simple assumption that managers are concerned with performance and the performance gaps of their organization. Using a logic borrowed from bounded rationality and Bayesian decision theory, we theorize a set of prior expectat...
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作者：Johnson, Tim
作者单位：Willamette University
摘要：Does preferentially hiring military veterans hurt US federal service quality? Using career progress to measure quality, past research finds that veterans who enter service in the four most common general schedule (GS) grades advance to higher grades more slowly than nonveterans entering in those same grades. This research, however, ignores variables that influence GS progress. Enlisting all disclosed personnel data for white-collar federal employees from 1973 to 1997, I compare the GS advancem...
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作者：Brehm, John; Gates, Scott
作者单位：University of Chicago; Norwegian University of Science & Technology (NTNU); Peace Research Institute Oslo (PRIO)
摘要：We contrast two archetypal modes of research in principal-agency theory and in public administration: an aggregated mode which regards the agency as a unified whole, and a disaggregated mode attending to individuals. We argue for the virtues of the latter approach in that mechanisms are clear, verifiable, and specific. The aggregated approach may also be clear, at the cost of submerging internal conflicts while yielding powerful understandings of the cumulative performance of the agency. The c...
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作者：Tummers, Lars L. G.; Bekkers, Victor; Vink, Evelien; Musheno, Michael
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Frontline workers, such as teachers and social workers, often experience stress when delivering public services to clients, for instance because of high workloads. They adapt by coping, using such practices as breaking or bending rules for clients, or rationing services. Although coping is recognized as an important response to the problems of frontline work, the public administration field lacks a comprehensive view of coping. The first contribution of this article is therefore theoretical: c...
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作者：Terman, Jessica
作者单位：George Mason University
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作者：Hassan, Shahidul; Hatmaker, Deneen M.
作者单位：University System of Ohio; Ohio State University; University of Connecticut
摘要：Few studies in public management have assessed whether managerial leadership has any influence on job performance of public employees. This study employs a well-established theory of leadership, leader-member exchange (LMX) theory, to consider the effects of the manager-employee relationship on ratings of employee in-role and extra-role performance. It also investigates how differences in gender between the manager and employee and duration of their relationship may influence the effects of LM...
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作者：Cabral, Sandro; Lazzarini, Sergio G.
作者单位：Universidade Federal da Bahia; Insper
摘要：Public administration scholars have proposed that efficient monitoring and accountability are key performance elements in public services. We contribute to this debate by focusing on the so-called guarding the guardians dilemma: monitoring commissions made up of public officials who may refrain from punishing their peers and turn a blind eye to certain deviations. In the police, this is the case of internal affairs divisions (IADs), which are organizations crafted to monitor the behavior of po...
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作者：Rainey, Hal G.; Jung, Chan Su
作者单位：University System of Georgia; University of Georgia; City University of Hong Kong
摘要：Prominent authors have claimed that government organizations have high levels of goal ambiguity, but these claims have needed clarification and verification. We discuss the complexities of organizational goals and their analysis, and review many authors' observations about public agencies' goal ambiguity and its good and bad effects. Then, we propose a conceptual framework to organize and make explicit the observations, as a set of interrelated propositions about relations among concepts that ...
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作者：Lemaire, Robin H.
作者单位：Virginia Polytechnic Institute & State University
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作者：Maroulis, Spiro; Wilensky, Uri
作者单位：Arizona State University; Arizona State University-Tempe; Northwestern University
摘要：Organizations often adopt, though do not always successfully implement, innovations that require widespread frontline participation to realize their full benefits. To better understand the mechanisms that support or inhibit the implementation of such innovations, we apply constructs from organizational learning theory to the case of implementing innovation in schools, and operationalize those constructs in a computational, agent-based model. Model analysis reveals how the misalignment between ...
