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作者:Pulido-Gomez, Santiago; de Jong, Jorrit; Rivkin, Jan W.
作者单位:Harvard University; Harvard University; Harvard University; Harvard University
摘要:The success of cross-sector collaborations (CSCs) in cities is mixed, and important questions remain about what distinguishes effective from ineffective collaborations. This comparative case study examined nine CSCs in three US cities, focusing on three public policy areas: education, economic development, and public safety. Nine group interviews, 110 individual interviews, and analysis of archival documents revealed common patterns that allow us to build grounded theory about the roots of CSC...
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作者:Henninger, Sandra; Vogel, Rick
作者单位:University of Hamburg
摘要:In cross-sector collaborations, leaders must navigate the complex and often conflicting demands of the public, business, and nonprofit sectors. This study explores how leaders manage this institutional complexity through a multilevel framework, drawing on a case study of a tri-sector partnership developing technology for disaster management. Based on evidence from 27 interviews, observations, and documentary material, we identify the leadership repertoire and, as our core contribution, uncover...
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作者:Ernst, Margit
作者单位:Roskilde University
摘要:What makes accountability work? To answer this question, public administration research has long focused on formal mechanisms--rules, audits, and performance indicators-intended to ensure that public employees answer for their actions. Yet these mechanisms alone rarely determine how accountability plays out in practice. Rather, it depends on how they are recognized, internalized, and enacted by those expected to comply. This realization has spurred growing interest in how employees perceive an...
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作者:Zufall, Elise; Scott, Tyler A.; Lubell, Mark; Mendez-Barrientos, Linda Esteli
作者单位:University of California System; University of California Davis; University of California System; University of California Davis; University of California System; University of California Davis; University of Denver
摘要:State and federal governments use governance platforms to achieve central policy goals through distributed action at the local level. For example, California's 2014 Sustainable Groundwater Management Act (SGMA) mandates local policy actors to work together to create new groundwater management institutions and plans. We argue that governance platforms entail a principal-agent problem where local decisions may deviate from central goals. We apply this argument to SGMA implementation, where local...
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作者:Alon-Barkat, Saar; Busuioc, Madalina; Schwoerer, Kayla; Weissmuller, Kristina S.
作者单位:University of Haifa; Vrije Universiteit Amsterdam; State University of New York (SUNY) System
摘要:As public bodies increasingly adopt AI technologies in their work, there is simultaneously growing attention to the risk that the reliance on the technology may introduce biases and produce discriminatory administrative outcomes, as demonstrated by multiple real-world cases. Our contribution addresses a core theoretical puzzle: with AI algorithms being increasingly embedded across public services, we lack crucial knowledge about how citizens assign responsibility to public organizations for al...
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作者:Allen, Madaline; Drolc, Cody A.
作者单位:University of South Carolina System; University of South Carolina Columbia
摘要:Administrative burdens can deter individuals from engaging with government programs before they ever encounter formal application requirements. Drawing on the administrative burden framework and theories of heuristic decision-making, this study examines how prospective applicants form early judgments about program accessibility when presented with varying levels of compliance costs. Using three survey experiments centered on a fictional grocery benefit (N = 2,407, N = 965) and a one-time feder...
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作者:Wright II, James E.; Headley, Andrea M.; Cho, Younghyun
作者单位:Arizona State University; Arizona State University-Downtown Phoenix; Arizona State University; Arizona State University-Downtown Phoenix; Georgetown University; State University System of Florida; Florida State University
摘要:This study investigates leadership representation and the perceptions of public employees, specifically focusing on a fire department led by a Black fire chief. Drawing from literature on representative bureaucracy and relational demography, we explore how leadership representation influences street-level bureaucrats' views on diversity and representation within the organization. Through in-depth interviews with both Black and White firefighters, we find distinctions in their perceptions regar...
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作者:Zhang, Yujie
作者单位:Chongqing University
摘要:This article draws on multisited ethnographic fieldwork conducted from 2021 to 2024 across six Chinese cities, encompassing twenty-eight semi-structured interviews, sixteen roundtable discussions with seventy-five participants, and over 300 hours of direct observations and covert site visits. Building on street-level bureaucracy theory, the study recasts emotional labor as a latent engine of governance rather than a mere coping mechanism. Specifically focusing on female street-level bureaucrat...
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作者:Li, Mingxu (Emma); Fay, Daniel L.
作者单位:State University System of Florida; Florida State University
摘要:Administrative burden scholarship typically examines rules and regulations affecting access to public benefits during initial citizen-state interactions. Scholars agree that individual burdens function as hidden politics because policy changes during implementation through bureaucratic discretion. Less is known about bureaucratic behavior or hidden politics enforced on third-party service providers maintaining compliance. In this article, we address this by examining noncompliance burdens impo...
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作者:Schwegman, David J.; Kim, Yusun
作者单位:American University; Seoul National University (SNU)
摘要:This paper examines how tax salience-or how aware individuals are of their property tax payments that finance local public services-correlates with citizens' evaluation of their local government. Drawing on theories of expectation formation for public services and fiscal illusion, we hypothesize that reduced tax salience is associated with lower normative expectations, which will correlate with increased reported satisfaction with their local government and a higher willingness to support addi...