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作者：Hibbeln, Martin; Jenkins, Jeffrey L.; Schneider, Christoph; Valacich, Joseph S.; Weinmann, Markus
作者单位：University of Duisburg Essen; Brigham Young University; City University of Hong Kong; University of Arizona; University of Liechtenstein
摘要：Emotion can influence important user behaviors, including purchasing decisions, technology use, and customer loyalty. The ability to easily assess users' emotion during live system use therefore has practical significance for the design and improvement of information systems. In this paper, we discuss using human-computer interaction input devices to infer emotion. Specifically, we utilize attentional control theory to explain how movement captured via a computer mouse (i.e., mouse cursor move...
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作者：Burton-Jones, Andrew; Recker, Jan; Indulska, Marta; Green, Peter; Weber, Ron
作者单位：University of Queensland; University of Queensland; Queensland University of Technology (QUT); University of Queensland; Queensland University of Technology (QUT); Monash University
摘要：Representation theory (RT) is one of few long-standing, native theories in the Information Systems discipline. Over the past 30 years, RT has spawned a wide program of research, primarily on modeling of information systems but also on other phenomena such as data quality, system alignment, security, and effective system use. Nonetheless, descriptions of RT are splintered across many papers over many years. RT has also attracted repeated criticisms about assumptions, tests, and results. As a re...
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作者：Goodhue, Dale L.; Lewis, William; Thompson, Ron
作者单位：University System of Georgia; University of Georgia; Wake Forest University
摘要：Multiple regression has a previously unrecognized statistical blind spot because when multicollnearity and measurement error are present, both path estimates and variance inflation factors are biased. This can result in overestimated t-statistics, and excessive false positives. PLS has the same weakness, but CB-SEM's estimation process accounts for measurement error, avoiding the problem. Bringing together partial insights from a range of disciplines to provide a more comprehensive treatment o...
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作者：Hong, Yili; Pavlou, Paul A.; Shi, Nan; Wang, Kanliang
作者单位：Arizona State University; Arizona State University-Tempe; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Shanghai University of International Business & Economics; Renmin University of China
摘要：Online referral systems help firms attract new customers and expand their customer base by leveraging the social relationships of existing customers. We integrate ultimatum game theory, which focuses on fairness, with motivation theories to investigate the effects of social distance and monetary incentives on the performance of three competing designs for online referral systems: rewarding only or primarily the proposer, rewarding only or primarily the responder, and dividing the reward equall...
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作者：Kudaravalli, Srinivas; Faraj, Samer; Johnson, Steven L.
作者单位：McGill University; University of Virginia
摘要：Despite the recognition of how important expertise coordination is to the performance of software development teams, understanding of how expertise is coordinated in practice is limited. We adopt a configural approach to develop a theoretical model of expertise coordination that differentiates between design collaboration and technical collaboration. We propose that neither a strictly centralized, top-down model nor a largely decentralized approach is superior. Our model is tested in a field s...
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作者：Greenwood, Brad N.; Gopal, Anandasivam
作者单位：University of Minnesota System; University of Minnesota Twin Cities; University System of Maryland; University of Maryland College Park
摘要：The advent of the Internet and the maturation of the information technology (IT) industry has significantly decreased transaction and coordination costs. However, there is still a strong preference for being geographically proximal, notably when accessing capital markets for innovation activities, such as the formation of funding ties between venture capitalists (VCs) and new IT ventures. While VCs prefer to support colocated entrepreneurs, significant evidence suggests that the funding of non...
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作者：Geva, Tomer; Oestreicher-Singer, Gal; Efron, Niv; Shimshoni, Yair
作者单位：Tel Aviv University; Alphabet Inc.; Google Incorporated; Alphabet Inc.; Google Incorporated
摘要：A large body of research uses data from social media websites to predict offline economic outcomes such as sales. However, recent research also points out that such data may be subject to various limitations and biases that may hurt predictive accuracy. At the same time, a growing body of research shows that a new source of online information, search engine logs, has the potential to predict offline outcomes. We study the relationship between these two important data sources in the context of ...
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作者：Koh, Byungwan; Raghunathan, Srinivasan; Nault, Barrie R.
作者单位：Hankuk University Foreign Studies; University of Texas System; University of Texas Dallas; University of Calgary
摘要：Although consumer profiling advocates tout benefits from personalization, consumer advocacy groups oppose profiling in online markets because of concerns about privacy and price discrimination. Policies such as optout or opt-in that provide consumers the option to voluntarily participate in profiling are the favored compromise. We compare voluntary profiling to no profiling and show that voluntary profiling leads to some counterintuitive results. Consumers that do not participate in profiling ...
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作者：Gu, Zheyin (Jane); Tayi, Giri Kumar
作者单位：University of Connecticut; State University of New York (SUNY) System; University at Albany, SUNY
摘要：Recent advances in information technologies (IT) have powered the merger of online and offline retail channels into one single platform. Modern consumers frequently switch between online and offline channels when they navigate through various stages of the decision journey, motivating multichannel sellers to develop omni-channel strategies that optimize their overall profit. This study examines consumers' cross-channel search behavior of pseudo-showrooming, or the consumer behavior of inspecti...
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作者：Hu, Nan; Pavlou, Paul A.; Zhang, Jie
作者单位：Stevens Institute of Technology; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Arlington
摘要：Online product reviews help consumers infer product quality, and the mean (average) rating is often used as a proxy for product quality. However, two self-selection biases, acquisition bias (mostly consumers with a favorable predisposition acquire a product and hence write a product review) and underreporting bias (consumers with extreme, either positive or negative, ratings are more likely to write reviews than consumers with moderate product ratings), render the mean rating a biased estimato...
