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作者:BLANTON, JE; WATSON, HJ; MOODY, J
作者单位:University System of Georgia; University of Georgia
摘要:The role of information technology (IT) has changed from being merely a tool for processing transactions to a weapon that can affect an organization's competitive position. Because of this change, previous organizational structures for IT groups may no longer be adequate. Organizational theorists have shown that the appropriate structure is influenced by the organization's external environment and strategy. This study contributes toward a better understanding of IT organization by exploring th...
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作者:SHREDNICK, HR; SHUTT, RJ; WEISS, M
作者单位:American University
摘要:Total customer satisfaction is the pre-eminent goal in Corning Incorporated's Information Services Division (ISD). ISD's total quality management approach, characterized by a work system that embodies significant empowerment through self-managing teams, is proving to be a powerful means of delivering outstanding service that customers value, especially in a competitive services-for-sale business environment. Teams influence how ISD does business, fundamentally changing the way work is organize...
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作者:RASCH, RH; TOSI, HL
摘要:Software developers' performance has a direct impact on software development productivity. An understanding of the factors that affect this performance could help determine where to concentrate management efforts (and related financial resources) from a practical standpoint, and where to focus research efforts from an academic perspective. To gain further insight into these factors, this study extends prior research by integrating elements from expectancy theory, goal-setting theory, and organ...
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作者:TODD, P; BENBASAT, I
作者单位:University of British Columbia
摘要:The traditional assumption in the decision support systems (DSS) literature is that if decision makers are provided with expanded processing capabilities they will use them to analyze problems in more depth and, as a result, make better decisions. Empirical studies investigating the relationship between DSS and decision quality have not borne this out. The explanation for such outcomes could be found in behavioral decision-making theories. The literature on behavioral decision making indicates...
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作者:STEPHENS, CS; LEDBETTER, WN; MITRA, A; FORD, FN
作者单位:Middle Tennessee State University; Auburn University System; Auburn University
摘要:The role of the chief information officer (CIO) continues to be the subject of much discussion and speculation. Is this just a new name for the MIS manager, or is there truly a new and significantly different function? How has the role of the information systems manager evolved with the changing needs of business? How does the CIO bridge the gap between the organization's strategy and its use of information technology? According to much of the prescriptive literature, bridging this gap is the ...
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作者:STEINBART, PJ; NATH, R
作者单位:University of Memphis; University of Memphis
摘要:The trend toward global competition is increasing the importance of international data communications networks. Indeed, many executives believe such networks are critical to their company's future success. The challenge for these companies is to successfully establish and manage a global network to facilitate the transfer of data across international borders. Prior to this study, however, little was known about the problems involved with developing a global network or about the factors contrib...
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作者:APPLEGATE, LM; ELAM, JJ
作者单位:State University System of Florida; Florida International University
摘要:It is widely argued that the information systems (IS) leadership function has undergone fundamental changes over the past decade. To better understand the changes, this study compares the backgrounds, responsibilities, reporting relationships, and power of newly appointed IS executives (who had been in their position for two years or less) with established IS executives (who had been in their position for five years or more). The study found that approximately half of the new IS executives wer...
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作者:FEENY, DF; EDWARDS, BR; SIMPSON, KM
摘要:The need for top management involvement in the exploitation of information technology (17) is a recurring theme of information management. Previous research has suggested that this involvement is linked, with a two-way relationship between CEO and CIO. This paper reports on an exploratory research study that set out to identify the determinants of a successful two-way relationship. CEOs and CIOs were interviewed in-depth in 14 large organizations based in the United Kingdom. This paper describ...
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作者:OZ, E
摘要:Professions have adopted ethical codes and codes of conduct. Physicians, lawyers, and engineers have moral responsibilities and know to whom they are responsible. Professionals in the information systems field need similar guidance. Unfortunately, multiple professional standards in the field are offered by individual organizations. Many of the precepts in these codes are similar, but some are not. This article Presents the principles of five codes: three U.S. codes, the Canadian code, and the ...
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作者:BYRD, TA; COSSICK, KL; ZMUD, RW
作者单位:University of Houston System; University of Houston
摘要:Requirements analysis (RA) involves end users and systems analysts interacting in an effort to recognize and specify the data and information needed to develop an information system. In the design of expert systems, a similar process of eliciting information, in this case human knowledge, has been studied under the banner of knowledge acquisition (KA). When examined closely, many entities and processes involved in RA and KA are almost identical. However, researchers in each area are seemingly ...