-
作者：Awad, NF; Krishnan, MS
作者单位：Wayne State University; University of Michigan System; University of Michigan
摘要：Firms today use information about customers to improve service and design personalized offerings. To do this successfully however, firms must collect consumer information. This study enhances awareness about a central paradox for firms investing in personalization; namely, that consumers who value information transparency are also less likely to participate in personalization. We examine the relationship between information technology features, specifically , information transparency features,...
-
作者：Tam, Kar Yan; Ho, Shuk Ying
作者单位：Hong Kong University of Science & Technology; University of Melbourne
摘要：Personalized information technology services have become a ubiquitous phenomenon. Companies worldwide are using the web to provide personalized offerings and unique experiences to their customers. While there is a lot of hype about delivering personalized services over the web, little is known about the effectiveness of web personalization and the link between the IT artifact (the personalization agent) and the effects it exerts on a user's information processing and decision making. To addres...
-
作者：Arnold, V; Clark, N; Collier, PA; Leech, SA; Sutton, SG
作者单位：State University System of Florida; University of Central Florida; University of Tasmania; University of Melbourne
摘要：Explanation facilities are considered essential in facilitating user interaction with knowledge-based systems (KBS). Research on explanation provision and the impact on KBS users has shown that the domain expertise affects the type of explanations selected by the user and the basis for seeking such explanations. The prior literature has been limited, however, by the use of simulated KBS that generally provide only feedback explanations (i.e., ex post to the recommendation of the KBS being pres...
-
作者：Venkatesh, V; Ramesh, V
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：Recent research has presented a conceptualization, metric, and instrument based on Microsoft Usability Guidelines (MUG; see Agarwal and Venkatesh 2002). In this paper, we use MUG to further or understanding of web and wireless site use. We conducted two empirical studies among over 1,000 participants. In study 1, conducted in both the United States and Finland, we establish the generalizability of the MUG conceptualization, metric, and associated instrument from the United States to Finland. I...
-
作者：Oh, Wonseok; Lucas, Henry C., Jr.
作者单位：McGill University; University System of Maryland; University of Maryland College Park
摘要：Determining prices is a key management task for a merchant. IT-enabled electronic markets facilitate price discovery by both buyers and sellers compared to traditional, physical markets. Recent research on electronic markets has revealed that IT has increased market transparency due to increased accessibility and availability of market information. However, what online sellers do in terms of strategic pricing decisions, in particular price adjustment behavior overtime, has not been fully inves...
-
作者：Nickerson, Jeffrey V.; zur Muehlen, Michael
作者单位：Stevens Institute of Technology; Stevens Institute of Technology
摘要：In order to create Internet standards, people and ideas move across many institutions. By drawing upon the new institutionalism and on organizational ecology, we develop an ecological approach to studying this movement. The approach examines the birth and death of standards bodies and the ideas they cultivate. We apply the approach to the history of Web services choreography standards, in which over 500 participants traversed nine institutions during a 12-year period. We explain critical aspec...
-
作者：Massey, AP; Montoya-Weiss, MM
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; North Carolina State University
摘要：We draw from and extend Nonaka's (1994) theory of knowledge creation to develop a model of media selection and use in the knowledge conversion (KC) process. KC is a process wherein an individual is affected by the experiences of another. The out comes of KC-transferred and transformed knowledge-hinge on the development Of understanding. The KC process is enabled via various communicative and noncommunicate media. Because the KC process occur over time, it possesses a temporal fabric or structu...
-
作者：Allen, Gove N.; Burk, Dan L.; Davis, Gordon B.
作者单位：Tulane University; University of Minnesota System; University of Minnesota Twin Cities
摘要：Academic researchers access commercial web sites to collect research data. This research practice is likely to increase. Is this appropriate? Is this legal? Such commercial web sites are maintained to achieve business objectives; research access uses site resources for other purposes. Web site administrators may, therefore, deem academic data collection inappropriate. Is there a process to make research access more open and acceptable to web site owners and administrators? These are significan...
-
作者：Lyytinen, Kalle; King, John Leslie
作者单位：University System of Ohio; Case Western Reserve University; University of Michigan System; University of Michigan
-
作者：Benaroch, Michel; Lichtenstein, Yossi; Robinson, Karl
作者单位：Syracuse University; University College Dublin
摘要：Recenty, an option-based risk management (OBRiM)framework has been proposed to control risk and maximize value in information technology investment decisions. While the framework is prescriptive in nature, its core logic rests on a set of normative risk-option mappings for choosing which particular real options to embed in an investment in order to control specific risks. This study tests empirically whether these mappings are observed in practice. The research site is a large Irish financial ...
