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作者：Zhou, LN; Shi, YM; Zhang, DS; Sears, A
作者单位：University System of Maryland; University of Maryland Baltimore County
摘要：The great potential of speech recognition systems in freeing users' hands while interacting with computers has inspired a variety of promising applications. However, given the performance of the state-of-the-art speech recognition technology today, widespread acceptance of speech recognition technology would not be realistic without designing and developing new approaches to detecting and correcting recognition errors effectively. In seeking solutions to the above problem, identifying cues to ...
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作者：Mithas, Sunil; Ramasubbu, Narayan; Krishnan, M. S.; Fornell, Claes
作者单位：University System of Maryland; University of Maryland College Park; University of Michigan System; University of Michigan
摘要：Web Sites are important components of Internet strategy for organizations. This paper develops a theoretical model for understanding the effect of Web site design elements on customer loyalty to a Web site. We show the relevance of the business domain of a Web site to gain a contextual understanding of relative importance of Web site design elements. We use a hierarchical linear modeling approach to model multilevel and cross-level interactions that have not been explicitly considered in previ...
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作者：Lopes, Alexandre B.; Galletta, Dennis F.
作者单位：University System of Ohio; University of Cincinnati; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：Providing profitable online content has been an elusive goal, challenging many companies such as the New York Times, Disney/ABC/ESPN, and Microsoft/ Slate. Charging for content has been hit-or-miss, attributable to a lack of generally applicable models of information value. Previous studies in the management information systems literature emphasized extrinsically motivated content (addressing tangible gains), while many sites target intrinsic goals such as entertainment or education. This stud...
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作者：Kankanhalli, Atreyi; Tan, Bernard C. Y.; Wei, Kwok-Kee
作者单位：National University of Singapore; City University of Hong Kong
摘要：Increasing globalization and advances in communication technology have fuelled the emergence of global virtual teams (GVTs). There is much potential for conflict in GVTs as members work across cultural, geographical, and time boundaries. This study examines the antecedents of GVT conflict and the circumstances under which conflict affects team performance. An in-depth study of GVT conflict episodes was carried out using interviews, observations, communication logs, and documents. Based on find...
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作者：Boh, Wai Fong; Yellin, Daniel
作者单位：Nanyang Technological University; International Business Machines (IBM); IBM USA
摘要：Organizations increasingly need to build an enterprise-wide capability to leverage technology that is distributed in different business units. Some organizations establish enterprise architecture (EA) standards to enable greater compatibility of information technology (IT) components and integration of applications and data across the enterprise. Through a firm-level survey, we sought to answer two key questions about the use of EA standards: (1) How do different governance mechanisms affect t...
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作者：Lim, Kai H.; Sia, Choon Ling; Lee, Matthew K. O.; Benbasat, Izak
作者单位：City University of Hong Kong; University of British Columbia
摘要：This research investigates the effectiveness of various trust-building strategies to influence actual buying behavior in online shopping environments, particularly for first-time visitors to an Internet store that does not have an established reputation. Drawing from the literature on trust, we developed a model of how trustbuilding strategies could affect trust and the consequences of trust. We investigated two trust-building strategies: portal association (based on reputation categorization ...
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作者：Clemons, Eric K.; Gao, Guodong 'Gordon'; Hitt, Lorin M.
作者单位：University of Pennsylvania; University System of Maryland; University of Maryland College Park
摘要：We analyze how online reviews are used to evaluate the effectiveness of product differentiation strategies based on the theories of hyperdifferentiation and resonance marketing. Hyperdifferentiation says that firms can now produce almost anything that appeals to consumers and they can manage the complexity of the increasingly diverse product portfolios that result. Resonance marketing says that informed consumers will purchase products that they actually truly want. When consumers become more ...
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作者：Bhattacharjee, Sudip; Gopal, Ram D.; Lertwachara, Kaveepan; Marsden, James R.
作者单位：University of Connecticut; California State University System; California Polytechnic State University San Luis Obispo; University of Connecticut
摘要：Advances in online technologies and bandwidth availability have opened new vistas for online distribution of digital goods, but potential benefits for consumers are juxtaposed against challenges for retailers. Here, we investigate one type of digital experience good-music-whose market environment includes the very real presence of online piracy. Although arguments abound for and against online distribution of such digital goods, little research exists in this area. We develop a model of consum...
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作者：Sen, Ravi; King, Ruth C.; Shaw, Michael J.
作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School; University of North Carolina; University of North Carolina Greensboro
摘要：The Internet offers several tools such as shopping bots and search engines that help potential buyers search for lower prices. This paper defines buyers' online search strategy as using one or more of these tools to search for lower prices, and empirically investigates the validity of economics of information search theory in explaining buyers' choice of a particular online search strategy. We find that buyers' attitudes toward the price offered by their preferred online seller, their percepti...
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作者：Zahedi, Fatemeh 'Mariam'; Van Pelt, William V.; Srite, Mark
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：As online information dissemination and e-commerce transactions become globally popular, understanding the cultural aspects of Web site documents will gain critical importance. Hidden cultural dimensions could facilitate or inhibit the usability and communication effectiveness of Web sites. However, few studies have investigated the existence of cultural dimensions in Web sites. This study identifies cultural signifiers of Web documents as they relate to the masculinity-femininity dimension. W...
