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作者:Chen, Jianqing; Sheng, Jianchao
作者单位:University of Texas System; University of Texas Dallas; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要:Password sharing has been commonly observed across various subscriptionbased industries, including the notable streaming service from Netflix. Although sharing helps save on payments, it incurs a sharing cost for consumers, including possible privacy concerns. We develop a game-theoretic model in which a firm faces two consumer segments-password sharers and nonsharers-to examine the effect of password sharing. We find that password sharing allows sharers to self-bundle and subscribe based on t...
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作者:Yang, Yi; Tang, Yixuan; Fan, Yangyang; Zhang, Kunpeng
作者单位:Hong Kong University of Science & Technology; Hong Kong Polytechnic University; University System of Maryland; University of Maryland College Park
摘要:Earnings conference calls are valuable venues for business communication. Empirical research shows that the content of earnings calls contains predictive signals about future market risks, and this has motivated a line of computational studies that utilize earnings transcripts for financial forecasting tasks. However, earnings call transcripts are typically very long, and the predictive signals within them are often sparsely distributed across different sections of the transcript. As a result,...
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作者:Gao, Yang; Zhang, Maggie Mengqing; Rui, Huaxia
作者单位:University of Illinois System; University of Illinois Urbana-Champaign; University of Virginia; University of Rochester
摘要:To battle against rampant misinformation on social media, many platforms are experimenting with crowdsourced fact-checking-systems that rely on social media users' annotations of potentially misleading content. This paper investigates the efficacy of such systems in curbing misinformation in the context of Community Notes, a pioneering crowdsourced fact-checking system from Twitter/X. Utilizing a regression discontinuity design, we empirically identified the positive effect of publicly display...
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作者:Lee, Jong Youl; Lysyakov, Mikhail; Rui, Huaxia
作者单位:State University System of Florida; Florida International University; University of Rochester
摘要:Local businesses with limited budgets are increasingly turning to online review platforms to monitor customer reviews posted on their business pages, many of which are created by customers. Despite the clear benefits and the low cost of claiming ownership of such business pages, a significant number of pages remain unclaimed, which begs the following question. What is the downside of business page claiming? This study examines the impact of an owner's business page claiming on customer reviews...
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作者:Grover, Varun; Zhan, Xinhui; Sun, Heshan; Jiang, Dan (Claire)
作者单位:University of Arkansas System; University of Arkansas Fayetteville; University of Oklahoma System; University of Oklahoma - Norman
摘要:Traditionally thought of as uncomfortable bedfellows, consumer IT and fashion are becoming increasingly intertwined, which has given rise to a unique phenomenon termed consumer IT fashion-the collective enthusiasm in society for consumer technology. Nevertheless, it remains uncertain how IT fashion is perceived by individual consumers and subsequently influences consumer behavior. Our research aims to bridge this gap. By differentiating between societal-level and individual-level perceptions o...
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作者:Sarker, Suprateek; Bala, Hillol; Hong, Yili; Kankanhalli, Atreyi; Rossi, Matti; Gu, Bin; Oestreicher-Singer, Gal
作者单位:University of Virginia; Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Miami; National University of Singapore; Aalto University; Boston University; Tel Aviv University
摘要:The increasing complexity of sociotechnical phenomena, proliferation of diverse data sources, expanding repertoire of research methods, and broadening multiparadigmatic awareness and competence have spurred a growing interest in multimethod research in the information systems (IS) field. This editorial recognizes and celebrates the value of integrating diverse methods and offers a framework to classify multimethod research using two dimensions: (a) methodological distance-the degree of differe...
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作者:Gao, Yiwen; Wattal, Sunil; Thatcher, Jason
作者单位:Clemson University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Colorado System; University of Colorado Boulder
摘要:The rapid rise in information security incidents and the growing significance of cybersecurity have prompted many firms to elevate chief information security officers (CISOs) to top management teams (TMTs). Although prior work has examined the security-related impact of the CISO on firms, the implications of elevating the CISO to the TMT regarding the value of businesses have not been explored. Understanding how to integrate CISOs into TMTs is critical, as they bring a unique perspective on se...
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作者:Adam, Martin; Mishra, Abhay Nath; Benlian, Alexander
作者单位:University of Gottingen; Iowa State University; Technical University of Darmstadt
摘要:With the increasing value generated by data curation and the rise of artificial intelligence (AI) agents that converse and act like human agents, vendor companies in established business-to-business (B2B) relationships increasingly delegate data curation tasks to algorithmic data requesters (ADRs) rather than human data requesters (HDRs). Firms employ these data requesters to email existing customers either to collect new information for improved services (data enrichment) or to update outdate...
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作者:Jiang, Dorothy Lianlian; Ye, Shun; Zhao, Liang; Gu, Bin
作者单位:University of Houston System; University of Houston; George Mason University; Hong Kong Baptist University; Boston University
摘要:Many online platforms have utilized information technology, such as artificial intelligence (AI), to reduce consumers' information search costs and facilitate their decision-making processes. Given the variety of online information, these technologies are often effective in reducing the search cost for only specific information types: a concept we refer to as search cost reduction for partial information. For rational consumers, this can lead to improved decision making. However, consumers do ...
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作者:Dey, Debabrata; Lahiri, Atanu
作者单位:University of Kansas; University of Texas System; University of Texas Dallas
摘要:Ransomware, a digital form of extortion, has emerged as one of the biggest threats to cybersecurity. Faced with business disruptions, many organizations accede to ransom demands, and in doing so, they incentivize attackers to launch more attacks, elevating the chance of a future breach, not just for themselves but for others as well. We study this externality using a multiperiod game among multiple firms, each of which has a choice to pay or not pay if breached in a particular period, its choi...