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作者：Wei, Shaobo; Chen, Xiayu; Rice, Ronald E.; Tan, Chee-Wee; Liu, Yezheng
作者单位：Hefei University of Technology; University of California System; University of California Santa Barbara; Hong Kong Polytechnic University
摘要：Enterprise Systems (ESs) embed industrial best practices into adopting organizations through the usage of their system features. Yet, employees often engage in workaround use, either internal or external to the ES, which does not conform to prescribed use, but nonetheless could be beneficial for accomplishing work tasks. Building on Cultural Tightness-Looseness theory and research on system workarounds, we develop a model examining how group cultural tightness-characterized by strong adherence...
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作者：Schecler, Aaron; Li, Weifeng
作者单位：University System of Georgia; University of Georgia
摘要：Leveraging supervised machine learning (SML) algorithms to operationalize constructs from unstructured data such as text or images is becoming increasingly common in practice and research. As a result, variables generated through SML are now used in traditional regression models to test hypotheses. However, algorithms are imperfect, and thus, the variables produced by SML have measurement errors relative to the underlying construct, potentially leading to biased coefficients and faulty inferen...
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作者：Wang, Xunyi; Lin, Yu-Wei; Han, Wencui; Qiu, Liangfei
作者单位：Baylor University; State University of New York (SUNY) System; Stony Brook University; State University System of Florida; University of Florida
摘要：There is a widespread debate over how gig workers should be classified. The passage of California Assembly Bill 5 (AB5)-a landmark legislation aimed at correcting the misclassification of gig workers-has significant implications for workers, platforms, regulators, and the broader economy. Leveraging the enforcement of AB5 as a natural experiment, this study empirically examines its impact on gig workers' earnings in California. Using data from a leading online labor market that connects employ...
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作者：Schulz, Colin; Bendig, David; Kriebel, Johannes; Haubner, Kathrin; Fainshmidt, Stav
作者单位：University of Munster; University of Hamburg; State University System of Florida; Florida International University
摘要：Manufacturing firms face increasing pressures to digitalize their resource base. Following the notion that adaptive changes hinge on the knowledge of top managers, we examine how the technology-and business-related human capital of chief executive officers (CEOs) drives digital product innovation in distinct environments. Drawing on the dynamic managerial capabilities perspective, we argue that technological knowledge enables CEOs to sense and act on opportunities arising from digital technolo...
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作者：Dietz, Johann; Spohrer, Kai; Hoehle, Hartmut
作者单位：University of Mannheim; Frankfurt School Finance & Management
摘要：Enterprise systems (ESs) can be important for the development and maintenance of professional role identities. Prior work shows that a new ES implementation can trigger significant identity work in individuals and groups if it alters their tasks or responsibilities. What has received less attention is that the introduction of a new ES may affect multiple, interdependent professional groups simultaneously, changing how these professional groups can or must interact based on the system propertie...
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作者：Shan, Guohou; Qiu, Liangfei
作者单位：Northeastern University; State University System of Florida; University of Florida
摘要：User-generated content (UGC) is pivotal in driving the adoption and engagement of platforms, influencing both users and platform owners. Despite UGC's positive impact, users often violate platform guidelines and generate low-quality content. In response to these challenges, online platforms commonly employ content moderation strategies, including the removal of posts that violate community guidelines (e.g., creating a civil and safe community). The impact of post removal on subsequent UGC crea...
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作者：Shi, Lanfei; Liu, Jin; Li, Yongjun; Foutz, Natasha Zhang
作者单位：University of Virginia; Beijing Jiaotong University; Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Virginia
摘要：Building upon recent advances in consumption theories, we propose an ephemeral state-dependent framework for digital content recommendations. The framework accentuates a critical, yet understudied, interplay between a firm's recommendation strategy (assimilation or diversification) and a consumer's ephemeral state. This temporary state is gauged by the breadth of a consumer's ephemeral preference at the moment of choice- either fixation on a single type of content or foraging across types. The...
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作者：Wei, Shaobo; Ke, Weiling; Tan, Chuan-Hoo
作者单位：Hefei University of Technology; Southern University of Science & Technology; National University of Singapore
摘要：The success of enterprise systems (ESs) hinges on employees' ability to integrate these systems into their daily tasks, encompassing both routine and innovative uses. This study proposes a model based on the context-specific theorization framework that examines the interplay between usage context (leadership styles and support structures), system characteristics (modularity and complexity), and user characteristics (situational regulatory focus) in shaping employees' ES usage (routine and inno...
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作者：Wang, Yanan; Ge, Yong
作者单位：University of Texas System; University of Texas Arlington; University of Arizona
摘要：Online reviews have played a pivotal role in consumers' decision-making processes. Existing research has highlighted the significant impact of managerial review responses on customer relationship management and firm performance. However, large portions of online reviews remain unaddressed because of the considerable human labor required to respond to the rapid growth of online reviews. Although generative artificial intelligence (AI; especially large language models (LLMs)) has achieved remark...
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作者：Knight, Benjamin; Mitrofanov, Dmitry; Netessine, Serguei
作者单位：Boston College; University of Pennsylvania
摘要：This article may be used only for the purposes of research, teaching, and/or private study. Commercial use or systematic downloading (by robots or other automatic processes) is prohibited without explicit Publisher approval, unless otherwise noted. For more information, contact permissions@informs.org. The Publisher does not warrant or guarantee the article's accuracy, completeness, merchantability, fitness inclusion of an advertisement in this article, neither constitutes nor implies a guaran...
