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作者：Guo, Chenhui; Zhang, Bin; Chen, Xi; Goes, Paulo
作者单位：Michigan State University; Michigan State University's Broad College of Business; Texas A&M University System; Texas A&M University College Station; Mays Business School; Zhejiang University; Tulane University
摘要：The introduction of super app, a mobile application with comprehensive e-commerce and social media functions, creates a new retailing platform that enables customers to pay to businesses directly. The convenience of mobile payment, the richness of product information, and the easiness of online customer service may induce more demand. This study aims to quantify the effect of adopting a super app as a new platform on the sales revenue of multiple existing platforms. Using transaction data from...
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作者：Acocella, Angela; Caplice, Chris; Sheffi, Yossi
作者单位：Massachusetts Institute of Technology (MIT)
摘要：Under a relational contract, the value placed on expected future business must outweigh the short-term temptations to deviate for the buyer-supplier relationship to persist. Operational and relational factors that influence this trade-off have been explored, however, there is a considerable lack of research on the moderating effects of supplier and market characteristics. We offer insights into how supplier service models and market dynamics impact suppliers' decisions to renege on the relatio...
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作者：Amaral, Christopher; Kolsarici, Ceren; Nediak, Mikhail
作者单位：University of Bath; Queens University - Canada
摘要：In this paper, using data from indirect auto lending and a structural model of external sales representative (ESR) behaviour, we investigate (1) the role of commissions as a potential tool to influence ESRs' pricing decisions under limited authority, (2) the impact of optimized commissions on firm profitability, and (3) the implications for customer welfare. The results provide strong evidence for ESRs being strategic (vs. myopic) in their pricing and effort decisions; and in both cases, strat...
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作者：Cesaret, Bahriye; Bayram, Armagan
作者单位：Ozyegin University; University of Michigan System; University of Michigan Dearborn
摘要：Keeping up with competitors' prices is one of the top operational challenges in pricing. However, competitive interactions in revenue management have not received much research attention in the past due to their complexity. We conduct a series of laboratory experiments to investigate the dynamic pricing behavior of two capacity-constrained firms under competition. Our experiments initially control for strategic interactions between the sellers and then allow for them. To gain a broader underst...
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作者：He, Long; Ni, Tu
作者单位：George Washington University; Harvard University
摘要：Digital platforms have improved the efficiency and quality of smart city operations by soliciting more customer inputs, for example, in the form of suggestions. One innovative option in urban transportation is the shared shuttle service, which lies between traditional public transportation and ride-hailing services. Platforms that offer these services can gather customer suggestions in a crowd-starting manner, which provides valuable insights into customer needs. However, this also presents a ...
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作者：Kumar, Subodha; Singhal, Vinod R.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University System of Georgia; Georgia Institute of Technology
摘要：We describe the process used to identify the ten most influential papers published in the Production and Operations Management (POM) journal in its first thirty years. We also briefly discuss and highlight the selected papers.
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作者：Lotfi, Ali; Jiang, Zhengrui; Naoum-Sawaya, Joe; Begen, Mehmet A.
作者单位：Western University (University of Western Ontario); Nanjing University
摘要：Frequently releasing a new product generation has become a common practice to sustain sales over time, thus accurately forecasting the sales trajectory of each product generation plays a vital role in the short-, medium-, and long-term planning of a firm. Classic multigeneration diffusion models do not incorporate within-generation repeat purchases, making them unusable for product lines with high rates of such purchases. Concentrating on technology products, we develop a multigeneration sales...
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作者：Valdes, Leon; Caldentey, Rene
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Chicago
摘要：We consider the operation of a non-financial corporation and present a novel risk-management framework that supports the joint optimization of the firm's operational and financial decisions. Specifically, we study the problem of maximizing the firm's operating profits when these profits depend on movements in the financial markets, and where the decision maker-the firm's manager-is risk averse. Critically, our framework (i) imposes risk aversion through a generic class of risk constraints, and...
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作者：Schaumann, Sarah K.; Thakur-Weigold, Bublu; Van Wassenhove, Luk N.
作者单位：Swiss Federal Institutes of Technology Domain; ETH Zurich; INSEAD Business School
摘要：This position paper reframes the ongoing relevance versus rigor debate in operations research (OR) as a Kuhnian epistemological crisis, in which the dominant paradigm of quantitative modeling shows signs of exhaustion. Humanitarian fleet management is presented as an empirical case of extensive operations theory, which has not been implemented by the stakeholders who paid for its production. We propose a possible way out of the crisis by combining hard and soft OR, illustrating the potential w...
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作者：Dou, Yifan; Zhang, Xiaoyang; Wu, D. J.
作者单位：Fudan University; University System of Georgia; Georgia Institute of Technology
摘要：Pricing represents a crucial element in the platform business model search, particularly for startups that face the cold-start problem in launching a two-sided marketplace. In a static setting, the literature recommends the seesaw principle (i.e., charging a relatively low price, even subsidizing, on the one side and a high price on the other) as the solution. However, little is known about whether the seesaw principle still works in a dynamic setting and how it is influenced by intertemporal ...
