-
作者：Guo, Chenhui; Zhang, Bin; Chen, Xi; Goes, Paulo
作者单位：Michigan State University; Michigan State University's Broad College of Business; Texas A&M University System; Texas A&M University College Station; Mays Business School; Zhejiang University; Tulane University
摘要：The introduction of super app, a mobile application with comprehensive e-commerce and social media functions, creates a new retailing platform that enables customers to pay to businesses directly. The convenience of mobile payment, the richness of product information, and the easiness of online customer service may induce more demand. This study aims to quantify the effect of adopting a super app as a new platform on the sales revenue of multiple existing platforms. Using transaction data from...
-
作者：Long, Xiaoyang; Wu, Yaozhong
作者单位：University of Wisconsin System; University of Wisconsin Madison; National University of Singapore
摘要：Extensive studies have revealed that newsvendor decisions by human decision-makers are often biased by cognitive limitations, and, therefore, fail to achieve optimal profits prescribed by normative models. These biases are typically considered as liabilities in individual inventory decision-making, and much research has focused on developing methods to debias the decision-maker-for example, by providing decision support tools. However, in competitive settings biases can provide a competitive a...
-
作者：Shi, Jiaqi; Ke, Ginger Y.; Wang, Zizhuo; Zhang, Lianmin
作者单位：Columbia University; Memorial University Newfoundland; The Chinese University of Hong Kong, Shenzhen; Shenzhen Research Institute of Big Data; The Chinese University of Hong Kong, Shenzhen
摘要：Considering the real-world situations where a customer's purchase choices in previous stages can influence the prices she encounters in subsequent stages, this research examines the multiproduct price optimization problem under a multistage choice model. Particularly, the seller commits to a multistage pricing policy and determines product prices based on the customer's purchase history, and the customer makes purchase decisions such that the total expected utility is maximized. We show that t...
-
作者：Gong, Xiting; Liu, Suting
作者单位：Chinese University of Hong Kong; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要：In this article, we consider hybrid manufacturing/remanufacturing inventory systems that produce a single product to satisfy demands over a finite planning horizon. In each period, the firm receives random demand and returns of end-of-life products. A serviceable product can be manufactured from ample raw materials or remanufactured from a returned product. The two operations possess random dedicated capacities. The firm's objective is to minimize the expected total discounted cost over the pl...
-
作者：Qiu, Lin; Qiao, Dandan; Tan, Bernard C. Y.; Whinston, Andrew B.
作者单位：Southern University of Science & Technology; National University of Singapore; University of Texas System; University of Texas Austin
摘要：Hate crimes, which stem from prejudiced attitudes, have a distributionally detrimental impact on societal stability. Although inter-group contacts are potentially an effective means for reducing prejudice and subsequently decreasing the number of hate crimes, scholars have recently recognized the possibility of negative contacts that might actually amplify prejudice. As a result, the question of whether intergroup contacts truly possess the ability to effectively decrease hate crime numbers re...
-
作者：Acocella, Angela; Caplice, Chris; Sheffi, Yossi
作者单位：Massachusetts Institute of Technology (MIT)
摘要：Under a relational contract, the value placed on expected future business must outweigh the short-term temptations to deviate for the buyer-supplier relationship to persist. Operational and relational factors that influence this trade-off have been explored, however, there is a considerable lack of research on the moderating effects of supplier and market characteristics. We offer insights into how supplier service models and market dynamics impact suppliers' decisions to renege on the relatio...
-
作者：Amaral, Christopher; Kolsarici, Ceren; Nediak, Mikhail
作者单位：University of Bath; Queens University - Canada
摘要：In this paper, using data from indirect auto lending and a structural model of external sales representative (ESR) behaviour, we investigate (1) the role of commissions as a potential tool to influence ESRs' pricing decisions under limited authority, (2) the impact of optimized commissions on firm profitability, and (3) the implications for customer welfare. The results provide strong evidence for ESRs being strategic (vs. myopic) in their pricing and effort decisions; and in both cases, strat...
-
作者：Cesaret, Bahriye; Bayram, Armagan
作者单位：Ozyegin University; University of Michigan System; University of Michigan Dearborn
摘要：Keeping up with competitors' prices is one of the top operational challenges in pricing. However, competitive interactions in revenue management have not received much research attention in the past due to their complexity. We conduct a series of laboratory experiments to investigate the dynamic pricing behavior of two capacity-constrained firms under competition. Our experiments initially control for strategic interactions between the sellers and then allow for them. To gain a broader underst...
-
作者：He, Long; Ni, Tu
作者单位：George Washington University; Harvard University
摘要：Digital platforms have improved the efficiency and quality of smart city operations by soliciting more customer inputs, for example, in the form of suggestions. One innovative option in urban transportation is the shared shuttle service, which lies between traditional public transportation and ride-hailing services. Platforms that offer these services can gather customer suggestions in a crowd-starting manner, which provides valuable insights into customer needs. However, this also presents a ...
-
作者：Kumar, Subodha; Singhal, Vinod R.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University System of Georgia; Georgia Institute of Technology
摘要：We describe the process used to identify the ten most influential papers published in the Production and Operations Management (POM) journal in its first thirty years. We also briefly discuss and highlight the selected papers.
