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作者：Lee, Hyun Seok (Huck); Kesavan, Saravanan; Deshpande, Vinayak
作者单位：Korea University; University of North Carolina; University of North Carolina Chapel Hill
摘要：Problem definition: Brick-and-mortar (B&M) retailers must enhance the customer in-store experience to better compete with online retailers. Fitting rooms in B&M stores play a critical role in the customer experience as a venue to experience products and examine alternatives. High traffic in fitting rooms, however, obstructs the customer's ability to choose a product. In this paper, we (1) examine the impact of fitting room traffic on store performance using archival data, (2) identify phantom ...
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作者：Mejia, Jorge; Mankad, Shawn; Gopal, Anandasivam
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Cornell University; University System of Maryland; University of Maryland College Park
摘要：Problem description: Measuring quality in the service industry remains a challenge. Existing methodologies are often costly and unscalable. Furthermore, understanding how elements of service quality contribute to the performance of service providers continues to be a concern in the service industry. In this paper, we address these challenges in the restaurant sector, a vital component of the service industry. Academic/practical relevance: Our work provides a scalable methodology for measuring ...
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作者：Nadar, Emre; Kaya, Baris Emre; Guler, Kemal
作者单位：Ihsan Dogramaci Bilkent University; Anadolu University
摘要：Problem definition: We study the sales planning problem of a producer who sells new and remanufactured versions of a durable good over a finite life cycle. We investigate whether slowing down product diffusion by choosing to partially satisfy demand might be profitable for the producer. Academic/practical relevance: We provide new insights into sales management in closed-loop supply chains by uncovering the role key market characteristics play in profitability of partial demand fulfillment as ...
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作者：Zhang, Dennis J.; Hu, Ming; Liu, Xiaofei; Wu, Yuxiang; Li, Yong
作者单位：Washington University (WUSTL); University of Toronto
摘要：This paper describes the impression/display data and corresponding user, creator, and music content card data from NetEase Cloud Music. This data set is collectively supplied by the Revenue Management and Pricing (RMP) section of INFORMS and NetEase Cloud Music to support data-driven research in operations management. The data contain more than 57 million impressions/displays of music content cards recommended to a random sample of 2,085,533 users from November 1, 2019 to November 30, 2019. Fo...
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作者：Deshpande, Vinayak; Swaminathan, Jayashankar M.
作者单位：University of North Carolina; University of North Carolina Chapel Hill
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作者：Narayanan, Sriram; Terris, Ed
作者单位：Michigan State University
摘要：Problem definition: This study examines the impact of disability diversity on the productivity of apparel manufacturing teams in the context of a work integration social enterprise. Two measures of disability diversity are examined: the number of disability categories employed in a production line and the evenness of disability category dispersion among workers employed in an apparel production line. Academic/practical relevance: The problem has both academic and practical relevance. From an a...
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作者：Yu, Jiayi Joey; Tang, Christopher S.; Sodhi, ManMohan S.; Knuckles, James
作者单位：Fudan University; University of California System; University of California Los Angeles; City St Georges, University of London
摘要：Problem definition: When donors subsidize products for sale to low-income families, they need to address who to subsidize in the supply chain and to what extent and whether such supply chain structures as retail competition, substitutable products, and demand uncertainty matter. Academic/practical relevance: By introducing and analyzing development supply chains in which transactions are commercial but subsidies are needed for affordability, we explore different supply chain structures, with p...
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作者：Babich, Volodymyr; Lobel, Ruben; Yucel, Safak
作者单位：Georgetown University; Airbnb
摘要：Problem definition: Governments have adopted various subsidy policies to promote investment in renewable energy sources such as rooftop solar panels. The German government uses a feed-in-tariff policy that provides a guaranteed stream of payments for each unit of electricity generated by a household. In contrast, the U.S. government uses a tax-rebate policy that reduces the initial investment cost, and the household receives the retail price for the generated electricity. In this paper, we stu...
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作者：Zhang, Ying; Swaminathan, Jayashankar M.
作者单位：Clemson University; University of North Carolina; University of North Carolina Chapel Hill
摘要：Problem definition: We study the optimal seeding policy under rainfall uncertainty in rain-fed agriculture and explore its advantage over commonly used heuristics in practice. Academic/practical relevance: Our work is in the area of agriculture operations, and we focus on the improvement of farmer's expected total profit by optimizing planting schedules. Methodology: We model a farmer's planting problem under limited planting capacity in a finite-horizon stochastic dynamic program. Results: We...
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作者：Lin, Yen-Ting; Sun, Haoying; Wang, Shouglang
作者单位：University of San Diego; University of Kentucky; University of Texas System; University of Texas Dallas
摘要：Problem definition: A manufacturer takes raw material with an exogenous quality distribution to make a traditional product and a coproduct using material of quality above and below a well-established standard, respectively. The market consists of traditional consumers, who are only willing to pay for a product's consumption value, and some environmentally conscious (i.e., green) consumers, who additionally value the product's material conservation. In this context, we study the firm's optimal ...
