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作者：Li, Meng; Liu, Yan
作者单位：University of Houston System; University of Houston; Hong Kong Polytechnic University
摘要：Problem definition: This study investigates a seller's allocation of a limited resource to sequentially arriving customers when the seller is influenced by two types of mental accounting bias: prospective accounting (overestimating future revenue) and behavioral discounting (underestimating future revenue). Methodology/results: We establish structural properties on how mental accounting affects capacity allocation decisions and performance. Interestingly, whereas additional capacity consistent...
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作者：Si, Haijian; Li, Meng; Loch, Christoph H.
作者单位：University of Navarra; IESE Business School
摘要：Problem definition: Collaborations between researchers and practitioners in operations management are becoming more common, and they can bridge the gap between theory and real-world application. This paper explores the process of managing such collaborations, emphasizing the importance of mutual trust, stakeholder management, and the alignment of academic rigor with practical value. Methodology/results: Drawing on experience and previous operations management literature, the study describes th...
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作者：Adebola, Olufunke; Arora, Priyank; Zhang, Can
作者单位：University System of Georgia; Georgia Institute of Technology; University of South Carolina System; University of South Carolina Columbia; Duke University
摘要：Problem definition: In emerging markets, sharing economy platforms that connect customers with independent service providers often operate in environments with low digital literacy and small, fragmented demand. To address these challenges, such platforms often rely on human intermediaries, known as booking agents, to collect demand from individual customers and submit the aggregated demand on the platform. The presence of such agents requires the platform to set not only the customer price and...
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作者：Shang, Guangzhi; Lan, Yongheng; Tong, Tingting; Wu, Zhiqiao
作者单位：Arizona State University; Arizona State University-Tempe; Dongbei University of Finance & Economics; Dongbei University of Finance & Economics
摘要：Problem definition: Shift workers make up a significant portion of the labor force in major countries and are widespread across industries. Their work schedules often involve odd hours and inconsistencies over time, deviating from regular day workers. Lu et al. (2022) introduced a two-dimensional measure for shift worker schedule consistency, namely, the hour-of-the-day and the day-of-the-week consistencies, and demonstrated their efficacy in improving labor productivity for grocery store cash...
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作者：Keppler, Samantha M.; Li, Jun; Wu, Di (Andrew)
作者单位：University of Michigan System; University of Michigan
摘要：Problem definition: Though the effectiveness and efficiency of education systems depend in part on a committed teacher workforce, high rates of teacher leaving have plagued the U.S. public schools. There are many complex factors at play. A foundational one is that teachers are frustrated by the difficulty and expense of needing to procure many classroom supplies and materials on their own. This has recently become more prominent with the emergence of teacher crowdfunding platforms. With the un...
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作者：Park, Minje; Carson, Anita L.; Conti, Rena M.
作者单位：University of Hong Kong; Boston University; Boston University
摘要：Problem definition: Scant empirical research studies the impact of drug shortages on the quality of medical care in hospitals. We study the causal relationship between drug shortages and medication errors using a natural experiment: hurricane damage to factories that produce heparin, an essential medication used frequently in hospitals. Methodology/ results: We collect data on medication errors from the U.S. Food and Drug Administration's Adverse Event Reporting System and drug sales from IQVI...
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作者：Pourghannad, Behrooz; Wang, Guihua
作者单位：University of Oregon; Mayo Clinic; University of Texas System; University of Texas Dallas
摘要：Problem definition: We study how to leverage patient-specific information to improve a hospital's operational efficiency. We use abdominal surgery as the clinical setting and study the heterogeneous effects of surgical volume on surgery duration. We develop a framework for using patient-specific information by addressing three important questions: (1) Is the effect of surgical volume heterogeneous across patients with different features? (2) If so, how could patient-specific information that c...
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作者：Harsha, Pavithra; Jagmohan, Ashish; Kalagnanam, Jayant; Quanz, Brian; Singhvi, Divya
作者单位：International Business Machines (IBM); IBM USA; New York University
摘要：Problem definition: In this paper, we present a reinforcement learning (RL)based framework for optimizing long-term discounted reward problems with large combinatorial action space and state dependent constraints. These characteristics are common to many operations management problems, for example, network inventory replenishment, where managers have to deal with uncertain demand, lost sales, and capacity constraints that results in more complex feasible action spaces. Our proposed programmabl...
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作者：Cao, Xinyu; Hu, Chenshan; Sun, Jiankun; Zhang, Dennis J.
作者单位：Chinese University of Hong Kong; University of Colorado System; University of Colorado Boulder; Imperial College London; Washington University (WUSTL)
摘要：Problem definition: Whereas artificial intelligence (AI) technologies are increasingly becoming powerful and useful in operations, human workers often resist adopting algorithms, known as algorithm aversion. This aversion can undermine the algorithm performance in practice. Whereas numerous studies explore short-term mitigation strategies for such aversion, this paper investigates whether and why forced interventions can promote AI adoption and reduce algorithm aversion in practice. Methodolog...
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作者：Hou, Chengfan; Lu, Mengshi; Deng, Tianhu; Shen, Zuo-Jun Max
作者单位：Tongji University; Tongji University; Purdue University System; Purdue University; Soochow University - China; University of Hong Kong; University of Hong Kong
摘要：Request-for-quote (RFQ) is the most commonly used mechanism for contractor selection in project outsourcing. Problem definition: We study how RFQ design interacts with the time-cost trade-off in project execution and compare two common contract forms: time-incentive contracts (penalizing lateness) and cost-sharing contracts (reimbursing direct costs). Methodology/results: Using a game-theoretic model, we characterize optimal RFQ designs under incomplete information about contractors' direct co...
