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作者：Zheng, Shuang; Tong, Siliang (Jack); Fang, Sihan; Gopal, Anandasivam; Li, Xianneng; Jiang, Qiancheng
作者单位：Renmin University of China; Nanyang Technological University; Shanghai Jiao Tong University; Dalian University of Technology
摘要：Mobile commerce interfaces impose substantial search costs because of limited screen space and input constraints. To mitigate these frictions, platforms increasingly deploy search interface features that prime users with aggregated popular queries. Despite its growing use, the impact of such priming mechanisms on consumer behavior remains underexplored. We investigate the impact of one such design, referred to as the popular ranking search aid (PRSA), which surfaces a curated list of popular s...
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作者：Zhang, Sixuan; Hao, Zhuang; Leidner, Dorothy E.; Cowan, Benjamin W.
作者单位：Jinan University; Beihang University; University of Virginia; Washington State University
摘要：This paper examines how cyberbullying victimization affects adolescent substance use and what role different cyber features play in this process. We followed the full research cycle multimethod design archetype and iterated between inductive and deductive methods. The paper includes three studies. In Study 1, we used the propensity score matching technique to deductively analyze over half a million observations from the 2011-2019 state and national Youth Risk Behavior Surveillance surveys. Our...
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作者：Wu, Ji; Fang, Yulin; Zhao, J. Leon; Zhu, Xinyu
作者单位：Sun Yat Sen University; University of Hong Kong; Shanghai International Studies University; Wenzhou-Kean University
摘要：Although hospital-affiliated online health communities (OHCs) provide enormous potential for health promotion, their application can create uncertainty and complexities for existing off-line healthcare systems in terms of quality and equity concerns. Understanding how and why physicians' off-line care quality and equity may change after joining an OHC is a critical yet underexplored question, particularly for patients with low socioeconomic status (SES), who are more likely to be impacted by s...
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作者：Cao, Chengxin; Subramani, Mani; Ray, Gautam; Gupta, Alok
作者单位：Baruch College (CUNY); City University of New York (CUNY) System; Baruch College (CUNY); University of Minnesota System; University of Minnesota Twin Cities
摘要：As organizations strive to make workplaces more diverse and inclusive, it is essential to understand how various employee groups access and process information and how that impacts their performance and career outcomes. Against this backdrop, this study examines how knowledge repository affects female employees' performance and promotion likelihood in a gendered workplace. The analysis of a large archival data set on repository accesses by employees of a large engineering firm first shows that...
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作者：Hojati, Afrouz; Nault, Barrie R.
作者单位：University of Calgary
摘要：The task of balancing online safety with preserving freedom of expression is increasingly challenging for social media platforms. We examine shadowbanning (making a user's content hidden without their knowledge) and content removal (removing content with a user's knowledge) to determine their relative impacts on market coverage, moderated content, platform profit, consumer surplus, and welfare. With shadowbanning, users assess a probability, or a belief, that a platform implements shadowbannin...
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作者：Gu, Xian; Cao, Jingcun; Fang, Yulin
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Hong Kong
摘要：Digital platforms strive to filter out consumer reviews that are manipulated, which has become a common and increasingly vexing problem that can take anywhere from days to months to detect. Yet little is known about the consequences of such reviews on product market performance. Using data from the Apple App Store, we examine how the app's ranking changes when it receives manipulated reviews that are later filtered out by Apple. Our findings reveal that both one-star and five-star manipulated ...
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作者：Li, Yongjian; Wang, Yusheng; Luo, Xin (Robert); Bai, Xuanming
作者单位：Nankai University; Hong Kong Polytechnic University; University of New Mexico; Tianjin University
摘要：The sales of experience goods, whose characteristics can only be ascertained by purchasing and using, are woven with the strategic waiting behavior of consumers, which is often driven by their perceived risk and limited knowledge regarding the applicability of the goods. This cautious approach may potentially lead to diminished profits for sellers. However, the rapid growth of the online platform economy has spawned a remarkable reversal of this phenomenon. Resale platforms have emerged as a s...
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作者：Mo, Tiahui; Sarkar, Sumit; Chen, Tianqing
作者单位：Clemson University
摘要：Crowdsourcing platforms provide venues for firms looking for solutions (seekers) to interact with individuals who can provide solutions (solvers). As crowdsourcing contest platforms have grown in popularity, with numerous tasks being posted on a daily basis, a concern that has emerged is that many similar tasks compete for solver attention, with some tasks failing to attract sufficient solver participation. To alleviate this concern, in addition to regular task listings, many crowdsourcing pla...
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作者：Roderick, Thomas; Tremblay, Monica Chiarini; Kohli, Rajiv; Castellanos, Arturo; Pengetnze, Yolande
摘要：The increasing frequency and severity of disasters underscore the limits of commonly used vulnerability indices (the Social Vulnerability Index (SoVI), the Centers for Disease Control and Prevention's (CDC's) Social Vulnerability Index (SVI), the Area Deprivation Index (ADI), and the Federal Emergency Management Agency's (FEMA's) National Risk Index (NRI)) that rely on static demographic proxies. As disaster impacts differ according to community composition, these limitations risk embedding st...
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作者：Zhu, Zhihao; Yang, Yi; Fan, Yangyang; Lian, Defu
作者单位：Hong Kong University of Science & Technology; Hong Kong Polytechnic University; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要：Recommendation systems have become integral to modern e-commerce and streaming platforms, enhancing user experience through personalized content and product suggestions. Whereas users benefit from personalized recommendations by allowing platforms to leverage their interaction data for model training, regulations such as the General Data Protection Regulation (GDPR) uphold users' right to be forgotten, which permits individuals to request the deletion of their personal data, including interact...
