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作者:Qahri-Saremi, Hamed; Kordzadeh, Nima; Turel, Ofir
作者单位:Colorado State University System; Colorado State University Fort Collins; Worcester Polytechnic Institute; University of Melbourne
摘要:The quality of online review content is a central factor in its perceived helpfulness to consumers. Yet platforms' efforts to enhance the quality of online reviews through extrinsic incentives have shown mixed results. In this paper, we address this issue by showing that a subtle change in the design of the review generation process can improve review quality. Via four randomized controlled experiments (n = 1,101), we specifically examine whether the task order in which platforms solicit numer...
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作者:Li, He
作者单位:Clemson University
摘要:This research examines how startup complementors' product security influences their funding from external investors in platform ecosystems. The longitudinal analysis of the Hadoop ecosystem shows that the release of product security features is positively associated with startup funding. The effect is stronger when public media pays more attention to the platform ecosystem's security issues and for complementors with a central position in the platform ecosystem's technological proximity networ...
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作者:Brown, Nicholas James; Mindel, Vitali; Lowry, Paul Benjamin; Nottingham, Quinton
作者单位:Indiana University System; Indiana University Bloomington; University of Tennessee System; University of Tennessee at Chattanooga; Virginia Polytechnic Institute & State University
摘要:Prevailing information privacy theories have advanced understanding of how users evaluate privacy risks. Yet, they leave important aspects of user behavior insufficiently explained, particularly why some consumers proactively protect their personal information, whereas others remain passive despite expressing similar privacy concerns. Much of this research relies on privacy concerns as the primary indicator of privacy attitudes. Privacy concerns are crucial, but they largely capture users' ris...
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作者:Zwass, Vladimir
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作者:Lee, Myunghwan; Lee, Gene Moo; Cavusoglu, Hasan; Seidel, Marc-David L.
作者单位:Chinese University of Hong Kong; University of British Columbia
摘要:Although opportunities are central to firm innovation and performance, prior research lacks a scalable, theory-grounded approach to measuring them. Existing measures are either context-specific or detached from explicit relational mechanisms, limiting their generalizability and interpretability. Leveraging computational methods including text analytics, unsupervised machine learning, and network analysis of large-scale digitized data, we propose a computational design framework guided by struc...
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作者:Wang, Victor Xiaoqi; Ye, Hua (Jonathan)
作者单位:California State University System; California State University Long Beach; University of Massachusetts System; University of Massachusetts Lowell
摘要:Medical crowdfunding depends on visible donation signals that help prospective donors assess campaign credibility. Yet platform design choices that allow donors to remain anonymous may weaken these signals. Drawing on signaling theory and information cue theory, we conceptualize donor anonymity as a double-edged sword: it protects donor privacy and intrinsic giving motives, but it also reduces the diagnosticity of donation histories for subsequent donors. Using donation-level data from GoFundM...
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作者:Brendel, Alfred Benedikt; Lichtenberg, Sascha; Hildebrandt, Fabian; Dennis, Alan R.
作者单位:Indiana University System; Indiana University Bloomington; Saarland University; Technische Universitat Dresden
摘要:We theorize that designing conversational agents (CAs) to appear more humanlike will make minor errors appear more normal because to err is human. When errors appear more normal, users are less likely to strive to identify their cause (a process called attribution) and thus are less likely to respond negatively. We conducted two experiments to test our theoretical model, and the results generally support our theorizing: greater perceived humanness preserves the perception of situational normal...
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作者:Shan, Guohou; Rivera, Michael; Kumar, Subodha; Anand, Pawan
作者单位:Northeastern University; Lehigh University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要:Generative AI (GenAI) has advanced rapidly and made significant impacts. However, its effect on developers remains a topic of industry debate. Companies want to know whether GenAI can enhance developers' coding performance, as an unclear understanding may put companies at a disadvantage. While the literature has begun addressing this issue, a formal understanding of GenAI's impact remains incomplete. Moreover, existing findings are often short-term, fragmented, or lack explanatory mechanisms. ...
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作者:Tarafdar, Monideepa; Adam, Martin; Nguyen, Long The
作者单位:University of Massachusetts System; University of Massachusetts Amherst; University of Gottingen; Washington State University
摘要:This paper examines the use of large language models (LLMs) for human-LLM co-creation, wherein humans use LLMs to accomplish text-based tasks requiring knowledge and understanding of a topic. Task factuality, the correspondence of the human-LLM co-creation task output to reality and verifiable facts, is an important outcome of such tasks, yet is difficult to achieve. We investigate how the human's reflection enhances task factuality in such tasks. Theorizing two aspects of reflection, namely, ...
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作者:Zhou, Yimei; Tang, Qian; Mack, Vincent Z. W.; Liaw, Shao Yi
作者单位:Renmin University of China; Singapore Management University; Nanyang Polytechnic
摘要:On online platforms, new ideas often emerge by recombining existing ones within idea networks. Unlike traditional knowledge networks, idea networks represent curated, meaning-based associations among ideas, offering a distinct lens on recombination. Drawing upon a hypergraph perspective, we investigate how new idea success depends on their structural and content attributes, and how collaborative participation shapes these attributes. Using data from an ideation platform, we find that both stru...