The Theory of Privacy Interests: An Onto-Epistemological Perspective on Privacy Actions

成果类型:
Article
署名作者:
Brown, Nicholas James; Mindel, Vitali; Lowry, Paul Benjamin; Nottingham, Quinton
署名单位:
Indiana University System; Indiana University Bloomington; University of Tennessee System; University of Tennessee at Chattanooga; Virginia Polytechnic Institute & State University
刊物名称:
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
ISSN/ISSBN:
0742-1222; 1557-928X
DOI:
10.1080/07421222.2026.2692276
发表日期:
2026-07-03
页码:
882-922
关键词:
online privacy privacy interests privacy action privacy calculus SCALE DEVELOPMENT onto-epistemological framework information privacy PROTECTIVE BEHAVIORS data-collection digital-age context MODEL trust CONCEPTUALIZATION TECHNOLOGY constructs
摘要:
Prevailing information privacy theories have advanced understanding of how users evaluate privacy risks. Yet, they leave important aspects of user behavior insufficiently explained, particularly why some consumers proactively protect their personal information, whereas others remain passive despite expressing similar privacy concerns. Much of this research relies on privacy concerns as the primary indicator of privacy attitudes. Privacy concerns are crucial, but they largely capture users' risk-focused evaluations of data collection, use, and disclosure. They therefore explain how users react to perceived privacy threats better than how users develop sustained engagement in protecting their privacy. We propose and test the Theory of Privacy Interests to explain this consumer-side engagement. By privacy interests, we mean users' experiential engagement with protecting their personal information-the extent to which privacy protection is meaningful to them, they feel competent to pursue it, and they believe their actions can influence privacy outcomes. This construct refers to users' privacy-protective interests, not to the economic or strategic interests of firms, platforms, or other producers that supply privacy-adjacent digital environments. Drawing on the Heideggerian onto-epistemological framework, we conceptualize privacy interests as experience-based, skillful engagement with privacy protection that develops through users' repeated interactions with digital environments, privacy risks, and privacy-protective practices. We empirically examine privacy interests and privacy concerns as distinct but complementary constructs. Across three scale-development data collections and four survey studies with 3,922 participants, we find that privacy interests are more effective in explaining proactive privacy actions. In contrast, privacy concerns are more effective in explaining reactive privacy actions. This research operationalizes the Heideggerian onto-epistemological framework to shift attention from users' risk evaluation to users' sustained engagement in actualizing privacy protection. Our research offers a complementary explanation for variation in consumer privacy behavior and advances research on privacy attitudes, privacy actions, and the privacy paradox.
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