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作者：Zhang, Tao; Zheng, Quan
作者单位：University of Electronic Science & Technology of China; Chinese Academy of Sciences; University of Science & Technology of China, CAS
摘要：The pricing of limited capacity is a pivotal issue in many business contexts such as event ticket sales and online flash sales. Prior studies overlook consumer deliberation behavior in the presence of supply limits, leading to ineffective pricing decisions. This motivates investigation of consumer deliberation behavior under supply limits, and the capacity-constrained firm's pricing and operational strategies. We first show that severe supply limits inhibit consumers' costly deliberation, whil...
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作者：Dai, Tinglong; Swaminathan, Jayashankar M.
作者单位：Johns Hopkins University; Johns Hopkins University; University of North Carolina; University of North Carolina Chapel Hill
摘要：Artificial intelligence (AI) is poised to reshape operations across industries. Yet its real-world impact reveals a jagged and uneven implementation frontier. To make sense of this emerging landscape, we develop a foundational framework that synthesizes research and practice at the intersection of AI and Operations Management (OM), anchored in three interdependent pillars: (1) AI for OM, (2) OM for AI, and (3) Human-AI Interaction. First, AI for OM analyzes how AI enhances core operational pro...
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作者：Sriram, Karthik; Sinha, Ankur; Choudhary, Suvashis
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad
摘要：Predictive hotspot mapping is an important problem in crime prediction and control. An accurate hotspot mapping helps in appropriately targeting the available resources to manage crime in cities. With an aim to make data-driven decisions and automate policing and patrolling operations, police departments across the world are moving toward predictive approaches relying on historical data. In this paper, we create a nonparametric model using a spatiotemporal kernel density formulation for the pu...
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作者：Zhao, Yao; Lee, Dongwon; Bala, Hillol
作者单位：University of Queensland; Hong Kong University of Science & Technology; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Health information exchanges (HIEs) facilitate the secure, electronic sharing of patient medical records across providers, enabling healthcare professionals to access timely, comprehensive data and thereby improve care coordination and quality. Yet, despite these expected benefits, empirical evidence shows that healthcare professionals often spend substantial time and effort interacting with HIE platforms without discernible productivity gains. Moreover, although HIEs are promoted as a potenti...
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作者：Esenduran, Gokce; Heese, Hans Sebastian; Souza, Gilvan C.
作者单位：Purdue University System; Purdue University; North Carolina State University; University of Tennessee System; University of Tennessee Knoxville
摘要：Many firms, such as American Airlines, Patagonia, Google, and Apple, have publicly stated their goal of becoming carbon neutral at some point in the future. These firms are pursuing multiple emissions reduction initiatives within their value chains, such as the use of renewable energy, zero-emissions vehicles, and low-carbon materials and supplies. But despite these efforts, some residual emissions cannot be further reduced, necessitating the purchase of carbon offsets, which increase firms' c...
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作者：Borwankar, Sameer; Mukherjee, Rajiv; Kannan, Karthik
作者单位：McGill University; Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Arizona
摘要：Recently, there has been a notable increase in the prevalence of consumer-to-consumer (C2C) online marketplaces offering integration with social networks. Platforms such as eBay, Facebook Marketplace, Zhuanzhuan, and Poshmark have led such initiatives. In such marketplaces, the structure of social relationships revealed to platform participants can influence the choice of transacting partners as well as the terms of transactions. We study the role of different levels of information design poli...
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作者：Zhang, Mengxia; Luo, Lan
作者单位：Western University (University of Western Ontario)
摘要：Online knowledge-sharing platforms such as Quora and Zhihu (a leading knowledge-sharing platform in China) often use both peer voting and followers to encourage user knowledge contributions. However, these platforms diverge in whether they highlight followers, upvotes, or both as reputation symbols. To better understand the consequences of these platform design choices, we conduct a field experiment with 1,696 focal users on Zhihu where we exogenously increase upvotes or/and followers for trea...
