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作者：Vakharia, Asoo J.; Yenipazarli, Arda; Ghosh, Vashkar; Karamemis, Gulver
作者单位：State University System of Florida; University of Florida; University System of Georgia; Georgia Southern University; University of North Carolina; University of North Carolina Greensboro
摘要：Educational services contribute $315.65 billion to the U.S. GDP, with online education representing the fastest-growing segment. This paper examines how operational and market factors influence universities' decisions to introduce online degree programs. We study the strategic introduction of such programs in a vertically differentiated market, where universities differ in online program rankings (quality) and compete for a diverse student population with varying willingness to pay for perceiv...
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作者：Yan, Xin; Bian, Yiwen; Perera, Sandun C.; Guan, Xu
作者单位：Shanghai University; Nevada System of Higher Education (NSHE); University of Nevada Reno; Huazhong University of Science & Technology
摘要：Online product reviews play a pivotal role in empowering consumers by reducing uncertainty about product attributes, a phenomenon widely studied from the demand perspective. However, the supply-side implications remain less understood-particularly how firms can leverage consumer reviews to develop an integrated pricing-quality strategy. To address this gap, we examine a firm's dynamic pricing and product-quality decisions over two selling periods, where consumer reviews play a central role in ...
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作者：Liu, Baolong; Wang, Rowan; Wang, Xuege; Bao, Lina
作者单位：ShanghaiTech University; Southern University of Science & Technology; Nanjing University; Zhejiang University
摘要：Taxi drivers face intensified competition in the private transport industry following the entry of independent contractor drivers on ride-hailing platforms. To secure demand, taxi drivers increasingly join platforms, yet differ from ride-hailing drivers in that they can serve both platform orders and street orders (e.g., roadside hailing or taxi stands) and switch between them. The availability of street orders as an outside option creates a decision problem for taxi drivers and compels platfo...
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作者：Gupta, Sushil; Gupta, Manjul; Shoja, Amin; Singhania, Seema
作者单位：State University System of Florida; Florida International University; State University System of Florida; Florida International University
摘要：This study examines the composition of attributes among members of the Production and Operations Management Society (POMS). We analyze POMS membership data from 2017 to 2023 and conference registration data from 2011 to 2024. Specifically, the study seeks to: (1) describe the current composition of POMS members and conference registrants in terms of gender, academic rank, and country of affiliation, and (2) provide recommendations for improving representation within professional societies.
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作者：Hydari, Muhammad Zia; Allam, Shalini D.; Dueweke, Eric J.; Telang, Rahul
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Carnegie Mellon University
摘要：Telemedicine has transformed healthcare delivery, yet its impact on the quality and consistency of clinical decision-making remains underexplored in operations management. While heralded for efficiency and access, it is unclear whether virtual care systematically alters adherence to clinical practice guidelines. This study investigates whether the mode of care, telemedicine versus in-person, affects clinicians' guideline-recommended prescribing of anticoagulants for atrial fibrillation, where ...
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作者：Guan, Xu; Guo, Yaxu; Jiang, Yuan; Ma, Guangrui; Tan, Yinliang(Ricky)
作者单位：Huazhong University of Science & Technology; Shenzhen University; China Europe International Business School
摘要：Over time, firms across industries have adopted quality verification as a costly yet credible tool to signal product excellence and convey reliable information to consumers. With the prosperity of E-commerce, consumers increasingly rely on online reviews-an accessible but inherently biased source of product information-to guide their purchase decisions. In practice, companies now frequently combine quality verification with consumer reviews to influence the perception of product quality. This ...
