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作者：Jiang, Hanchen; Zhang, Chuping; Zhang, Jingyu
作者单位：University of International Business & Economics; Tsinghua University
摘要：Top managers hold a significant position in the functioning of public organizations. While existing studies have predominantly investigated the impacts of individual characteristics of top managers on public organizational outcomes, limited attention has been given to heterogeneity, especially nondemographic heterogeneity, among them. This study focuses on the impact of language dissimilarity among top managers in public organizations and proposes that the dissimilarity can negatively influenc...
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作者：Jiang, Hanchen; Zhang, Chuping; Zhang, Jingyu
作者单位：University of International Business & Economics; Tsinghua University
摘要：Top managers hold a significant position in the functioning of public organizations. While existing studies have predominantly investigated the impacts of individual characteristics of top managers on public organizational outcomes, limited attention has been given to heterogeneity, especially nondemographic heterogeneity, among them. This study focuses on the impact of language dissimilarity among top managers in public organizations and proposes that the dissimilarity can negatively influenc...
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作者：Wright II, James E.; Headley, Andrea M.; Cho, Younghyun
作者单位：Arizona State University; Arizona State University-Downtown Phoenix; Arizona State University; Arizona State University-Downtown Phoenix; Georgetown University; State University System of Florida; Florida State University
摘要：This study investigates leadership representation and the perceptions of public employees, specifically focusing on a fire department led by a Black fire chief. Drawing from literature on representative bureaucracy and relational demography, we explore how leadership representation influences street-level bureaucrats' views on diversity and representation within the organization. Through in-depth interviews with both Black and White firefighters, we find distinctions in their perceptions regar...
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作者：Andersen, Simon Calmar; Guul, Thorbjorn Sejr
作者单位：Aarhus University; University of Southern Denmark
摘要：Performance management is used by governments worldwide to incentivize professionals in schools and other public organizations. Yet, much research shows that these incentives may generate perverse dysfunctional effects. Based on a Bayesian model of learning, we propose that simply providing professional teachers with performance information-without changing their extrinsic incentives-may be enough to make them update their beliefs about their students and act accordingly. However, measuring pe...
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作者：Bygballe, Lena E.; Kvalshaugen, Ragnhild; Kokkonen, Anne Helena
作者单位：BI Norwegian Business School; University of South-Eastern Norway
摘要：Purpose-oriented networks (PONs) face multiple tensions, but although their existence is well-documented, there is limited research on how network tensions emerge and how they are managed over time to enable network sustainability. We conducted a longitudinal process study of a public PON in the natural hazards field in Norway to explore how network participants experience and manage network tensions. The study identifies four tension-managing practices that help sustain networks. The analysis...
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作者：Ferraro, Vicente; Lotta, Gabriela; Honchar, Mykhailo
摘要：The actions of street-level bureaucrats (SLBs)-such as teachers, healthcare workers, and police officers-during crises and emergencies have received growing attention in public administration scholarship. Yet, a critical and underexplored dimension remains: the role of SLBs in context of war and armed conflict, where threats to personal safety, political coercion, and institutional collapse converge. This article investigates how war-and military occupation in particular-reshapes the everyday ...
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作者：Elston, Thomas; Wang, Han
作者单位：University of Oxford; University of Southampton
摘要：Can accountability to external bodies induce performance turnaround in struggling public services? And if so, must account-holders use incentives and sanctions to change account-giving organizations that have hitherto failed to self-correct, or can a gentler, more informational regime suffice? Building on recent research into low-stakes accountability, we argue that feedback and standard-setting on their own may stimulate departmental turnarounds in complex, multiservice organizations by direc...
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作者：Carlsson, Hanna; Glimmerveen, Ludo; Visser, E. Lianne
作者单位：Radboud University Nijmegen; Vrije Universiteit Amsterdam; Leiden University - Excl LUMC; Leiden University; Leiden University - Excl LUMC; Leiden University; Leiden University Medical Center (LUMC)
摘要：Street-level responsiveness is often framed as an individual binary decision: frontline workers either prioritize client needs or strictly adhere to institutional boundaries. This ethnographic study of three home care organizations in Amsterdam challenges this assumption by examining how frontline actors balance responsiveness with rules, resource limitations, and role expectations. Drawing on 140 hours of shadowing and 15 interviews with home care workers and managers, we analyze responsivene...
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作者：Page, Stephen
作者单位：University of Washington; University of Washington Seattle
摘要：This article investigates how implementation collaborations between law enforcement and mental health organizations generate resilience to sustain and adapt themselves in volatile environments. Data come from interviews with practitioners and reviews of media and planning, and program documents in four distinct local settings. The study extends understanding of resilience in three ways. First, it examines practices to build interorganizational resilience from different strands of literature-bo...
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作者：Li, Yanwei; Yu, Hongbo
作者单位：Shandong University; Shandong University; Nanjing Normal University
摘要：Governments worldwide have established accountability as a key mechanism to promote public employees' work behaviors. In this study, we propose that changes in two critical aspects of accountability-intensity and obligation-have distinct effects on public employees' work drive. Increased accountability intensity, characterized by close supervision and strict sanctions, can reduce intrinsic motivation and decrease public employees' willingness to engage in their tasks proactively. Conversely, t...
