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作者：Marvel, John D.; Neo, Sheeling; Cho, Rachel; Ju, Sangwon
作者单位：American University
摘要：Can a good argument change an individual's mind? In three preregistered experiments, we explore this question in the domain of public sector organizational performance. We observe human subjects as they engage in conversations with a generative artificial intelligence programmed to argue in one of seven distinct styles, including a confrontational challenger style, a didactic style, and a sycophantic style. We develop a theory of effective argumentation predicting that conversational styles wh...
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作者：Lee, Jonghoon
作者单位：National Tsing Hua University
摘要：How do public agencies manage diverse programs under limited budgets? Resource constraints force agencies to prioritize tasks, requiring strategic decisions about how to allocate resources effectively. In this article, I develop a game-theoretical model that explores how agencies shape and restructure their task portfolios under budgetary constraints. In response to budget reductions, I argue that agencies reallocate resources by prioritizing more efficient tasks for improved performance withi...
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作者：Carlsson, Hanna; Glimmerveen, Ludo; Visser, E. Lianne
作者单位：Radboud University Nijmegen; Vrije Universiteit Amsterdam; Leiden University - Excl LUMC; Leiden University; Leiden University - Excl LUMC; Leiden University; Leiden University Medical Center (LUMC)
摘要：Street-level responsiveness is often framed as an individual binary decision: frontline workers either prioritize client needs or strictly adhere to institutional boundaries. This ethnographic study of three home care organizations in Amsterdam challenges this assumption by examining how frontline actors balance responsiveness with rules, resource limitations, and role expectations. Drawing on 140 hours of shadowing and 15 interviews with home care workers and managers, we analyze responsivene...
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作者：Malatesta, Deanna; Cheema, Faisal Saeed
作者单位：Indiana University System; Indiana University Bloomington
摘要：This study extends relational contract theory by showing how behavioral reference points can be established through policy. We theorize that contracts are governed by dual anchors: backward-looking relational history and forward-looking renewal expectations. Analyzing 430 public legal service contracts using Heckman selection models, we find relational history increases prices in amendments, revealing its dark side. A nonbinding renewal clause, however, significantly attenuates this effect, re...
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作者：Ba, Yuhao
作者单位：National University of Singapore
摘要：We study the impact of policy venue specialization, the deliberate creation of domain-specific, expertise-intensive institutions, on environmental policy compliance. Leveraging a recent institutional reform in China, where municipal-level environmental courts were introduced to strengthen China's environmental governance, we use a multi-period difference-in-differences approach to assess their influence on environmental misconduct among a key group of policy targets: local businesses. Our find...
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作者：Stark, Alastair; Gajural, Hridesh; Corbett, Jack; Grube, Dennis C.; Lovell, Heather; Scott, Rodney J.
作者单位：University of Queensland; Australian National University; Royal Melbourne Institute of Technology (RMIT)
摘要：Existing research suggests that a lack of institutional memory causes history to repeat in problematic ways within public administration agencies. However, this claim has not been well supported by theory or data that illuminate the process and effects of history repeating. To remedy this, the nascent concept of institutional amnesia is presented here as a means of theorizing repetitions of public administrative history. A sequential explanatory mixed method research design uses quantitative s...
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作者：Closs-Davies, Sara C.; Bartels, Koen P. R.; Merkl-Davies, Doris
作者单位：University of Manchester; Alliance Manchester Business School; University of Birmingham; Bangor University
摘要：Public administration plays a fundamental role in accountability relationships between citizens and the State, but how these take shape in public encounters is remarkably understudied. Analyzing relational dynamics within and around public encounters expands the relational perspective on accountability in public administration-challenging core assumptions of the principal-agent model underpinning studies of citizen-State accountability relationships. We conducted a critical-interpretivist ethn...
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作者：Page, Stephen
作者单位：University of Washington; University of Washington Seattle
摘要：This article investigates how implementation collaborations between law enforcement and mental health organizations generate resilience to sustain and adapt themselves in volatile environments. Data come from interviews with practitioners and reviews of media and planning, and program documents in four distinct local settings. The study extends understanding of resilience in three ways. First, it examines practices to build interorganizational resilience from different strands of literature-bo...
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作者：Li, Yanwei; Yu, Hongbo
作者单位：Shandong University; Shandong University; Nanjing Normal University
摘要：Governments worldwide have established accountability as a key mechanism to promote public employees' work behaviors. In this study, we propose that changes in two critical aspects of accountability-intensity and obligation-have distinct effects on public employees' work drive. Increased accountability intensity, characterized by close supervision and strict sanctions, can reduce intrinsic motivation and decrease public employees' willingness to engage in their tasks proactively. Conversely, t...
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作者：Cui, Manqian; Zhang, Xuelian; Li, Jiayuan
作者单位：Sun Yat Sen University
摘要：Despite the ubiquity of self-reported data in social science and public administration research, widespread concerns persist regarding common method variance (CMV) and its potential to distort observed correlations. In this article, we estimate CMV's biasing effects through five preregistered studies (including eight survey experiments) with UK and Chinese civil servants (N = 3,159), focusing on the relationship between public service motivation (PSM) and job performance-a proposition of PSM t...
