作者：Bowman, JB; Williams, RL
摘要：This study examines changing attitudes about ethics in government. It compares the perceptions of public managers in 1989 with those in 1996, a time that saw the passing of the Decade of Greed and the coming of the Decade of Reinventing Government. The findings fr om this national survey explore attitudes toward ethics in society and integrity in public agencies, with emphasis an the American Society for Public Administration's (ASPA) newly-revised Code of Ethics. While there is some consisten...
作者：Connor, PE
摘要：This article investigates some of the human dimensions of the Total Quality Management movement (TQM), discussing its costs along with its potential benefits. It argues that the human costs of TQM are often substantial and may under certain circumstances be largely unavoidable. Indeed, it argues that the human costs of TQM are a direct consequence of middle managers' egos and fears, employee motivations, trivial employee participation, and the coercive nature of team structures. The article ac...
