作者：Considine, M; Lewis, JM
作者单位：University of Melbourne
摘要：Many governments have attempted to reform their public management systems over the past decade. But how do reforms play out at the frontline of government where the work is done We looked at the impacts of system changes on frontline staff. In an effort to understand the actual work orientations of frontline bureaucrats, we identified four distinctive images of bureaucratic work: procedural bureaucracy, corporate bureaucracy, market bureaucracy, and network bureaucracy These images each have d...
