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作者：Keevey, Richard F.
作者单位：Rutgers University System; Rutgers University New Brunswick
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作者：McDonald, Bruce D., III
作者单位：North Carolina State University
摘要：The public administration literature has paid attention to the relationship between the structure of a government and its ability to provide public services, reflected by its fiscal health. Although this literature has provided a useful understanding of government structures, it has largely ignored the charter form of government. As a formal written document that grants counties the power of self-governance, a charter frees the county from state control. Included in this freedom is the ability...
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作者：Andrews, Rhys; Ashworth, Rachel
作者单位：Cardiff University
摘要：Theories of workforce diversity in the public sector assume that organizations that are more representative of the population they serve are more likely to foster an inclusive work climate in which individuals from different sections of society can thrive. The authors examine this assumption by studying whether gender and minority ethnic representativeness are related to perceptions of inclusiveness and the experience of discrimination and bullying within U.K. civil service organizations. Find...
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作者：Kettl, Donald F.
作者单位：University System of Maryland; University of Maryland College Park
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作者：Jacobsen, Christian Botcher; Andersen, Lotte Bogh
作者单位：Aarhus University
摘要：Leadership is a matter of both intentions and perceptions, which do not necessarily always match. Because employees' motivation and commitment are only affected by leadership if they notice it, employee-perceived leadership is expected to have a stronger correlation with organizational performance than leader-intended leadership. This expectation is tested for transformational and transactional leadership, as both types of practices are expected to increase performance. Using a sample of 1,621...
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作者：Tummers, Lars; Rocco, Philip
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of California System; University of California Berkeley
摘要：Implementing e-government in the contemporary American state is challenging. E-government places high technical demands on agencies and citizens in an environment of budget austerity and political polarization. Governments developing e-government policies often mobilize frontline workers-also termed street-level bureaucrats-to help citizens gain access to services. However, we know little about how frontline workers cope in these challenging circumstances. This article fills this gap by examin...
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作者：Bakker, Arnold B.
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Lingnan University; University of Johannesburg
摘要：This article uses job demands-resources theory to build a model of public service motivation (PSM). Public service motivation determines how employees in the public sector deal with their daily job demands and resources. Highly motivated public servants are able to deal with their job demands and prevent exhaustion. Additionally, because of their sense of calling, they are motivated to mobilize their job resources to stay engaged and perform well. However, if job demands are consistently high ...
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作者：Gray, Meaghan
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作者：McCarty, Ross
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作者：Kettl, Donald F.
作者单位：University System of Maryland; University of Maryland College Park
摘要：Lively and sometimes raucous debate about the job of government has increasingly engulfed American politics. Much of that debate has swirled around government's size, with conservatives arguing the case for shrinking government and liberals fighting to grow it. In reality, however, neither of these debates engages the critical underlying trend: the increasing interweaving of governmental functions deeply into every fiber of the nongovernmental sectors. Many reforms have sought to rein in gover...
