作者:Han, Xu; Wang, Weijie
作者单位:Amazon.com; University of Missouri System; University of Missouri Columbia
摘要:To improve organizational performance, the doctrine of performance management states that managers need to be granted autonomy in exchange for accountability for results. However, managers are often held accountable without autonomy in practice. The accountability pressure often causes gaming behaviors. How does granting managerial autonomy in exchange for accountability affect gaming behaviors? To address this question, we investigated how a performance management reform in New York City publ...
作者:Perlman, Bruce J.; Reddick, Christopher; Demir, Tansu
作者单位:University of New Mexico
摘要:This article examines two approaches to ethics management found in the literature: compliance-based and integrity-based, often called the low road and high road. It asks whether both approaches genuinely exist in practice as the literature suggests and whether they are distinct. Data were collected in a national survey of 764 International City/County Management Association (ICMA) Chief Administrative Officers (CAOs) on ethics management practices in their local government to find evidence of ...
作者:Schuster, Christian; Mikkelsen, Kim Sass; Rogger, Daniel; Fukuyama, Francis; Hasnain, Zahid; Mistree, Dinsha; Meyer-Sahling, Jan; Bersch, Katherine; Kay, Kerenssa
作者单位:University of London; University College London; Roskilde University; The World Bank; Stanford University; Stanford University; Stanford University; University of Nottingham; Davidson College; The World Bank
摘要:Understanding how public administrations around the world function and differ is crucial for strengthening their effectiveness. Most comparative measures of bureaucracy rely on surveys of experts, households, or firms, rather than directly questioning bureaucrats. Direct surveys of public officials create granular data for analysis and government action, so are becoming a cornerstone of public sector management. This article introduces the Global Survey of Public Servants (GSPS), a global init...