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作者：Munteanu, Ioana; Newcomer, Kathryn E.; Best, Clifton
摘要：Public agencies require timely and reliable evidence to adapt operations and strategies quickly to effectively tackle unanticipated challenges in service to the American people. Federal agencies are generally not well equipped to take full advantage of the resources they own to effectively align with evidence needs. Guidance has been issued to fill this gap, yet federal agencies have not fully adopted the use of evidence, especially performance data, in decision-making. Moreover, both law and ...
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作者：Ul Islam Pavel, Md Eyasin
作者单位：University of Texas System; University of Texas Dallas
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作者：Xu, Chengxin; Cheng, Yuan (Daniel); Wang, Shuping; Merrick, Weston; Carter, Patrick
作者单位：Seattle University; University of Minnesota System; University of Minnesota Twin Cities; Syracuse University
摘要：Evidence-based practice (EBP) has become a global public management movement to improve constituents' lives through government decision making. However, how civil servants' decisions are influenced by scientific evidence remains unanswered. In this study, we answer two related research questions: (1) How do different elements of evidence impact civil servants' program preferences? (2) How does the rating of evidence influence their program preferences? Collaborating with major governmental and...
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作者：Kalesnikaite, Vaiva; Neshkova, Milena I.; Porumbescu, Gregory A.
作者单位：Clemson University; State University System of Florida; Florida International University; University System of Georgia; University of Georgia
摘要：The characteristics of populations benefiting from collaboration are mostly regarded as contextual factors in collaborative theory and research. Drawing on policy design and distributive justice theories, this study seeks to understand how public support for collaboration varies depending on the characteristics of the target population that benefits from collective action. The analysis demonstrates that collaborative arrangements aiding populations considered deserving are more likely to gain ...
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作者：Isgandar, Hasan
作者单位：State University System of Florida; University of Central Florida
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作者：Headley, Andrea M.; Baker, Daniel B.; Kang, Inkyu
作者单位：Georgetown University; University of North Carolina; Appalachian State University; University System of Georgia; University of Georgia
摘要：Drawing on the literature on bureaucratic discretion, this study conducts a large-scale, nationwide causal analysis of the effects of body-worn cameras (BWC) in the United States (US). It employs a staggered difference-in-differences (DiD) approach using 12 years of panel data (2008-2019) covering 697 local police agencies. The findings indicate that BWC adoption had no significant effect on White arrests but led to an approximately 5.5% decrease in Black arrests. Importantly, the reduction in...
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作者：Frank, Emily; Nivorozhkin, Anton
作者单位：Hertie School; Humboldt University of Berlin
摘要：What factors influence refugees' perceptions of justice in bureaucratic institutions? As global migration movements draw increasing attention, migrants' experiences as constituents in destination countries merit further research. Drawing evidence from the 2018 survey of refugees participating in the German Socio-Economic Panel, this article examines the role of legal status in shaping perceptions of justice at government offices. Our findings highlight a stark contrast: refugees with unstable ...
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作者：Song, Miyeon; An, Seung-Ho; Yang, Sun Gue (Susan)
作者单位：Chung Ang University; University of Arizona; University of South Carolina System; University of South Carolina Columbia
摘要：The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address these gaps by examining how outcome disparities based on socioeconomic status (SES) affect satisfaction with service providers across countries. Using a cross-national education database, we employ th...
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作者：Vogel, Rick; Dahlweg, Anne; Hattke, Fabian
作者单位：University of Hamburg; University of Bergen
摘要：A key claim of the administrative burden framework is that vulnerable citizens are more affected by administrative burden than others. We test this assumption using the life events survey in Germany, an official data record covering more than 10,000 administrative encounters involving more than 5000 citizens. We find support only for the psychological costs of perceived discrimination, whereas neither compliance nor learning costs are positively associated with vulnerability. On the contrary, ...
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作者：Meng, Xue; Li, Chaoping
作者单位：Renmin University of China
摘要：Performance information (PI) has received significant attention in public administration research. However, evaluating the impact of public sector PI on stakeholders is challenging due to varying empirical results. Drawing on information propagation theory, as well as social and cognitive psychology, we conduct a meta-analysis to examine the effect of public sector PI. Using 461 effect sizes from 75 studies, the meta-analysis reveals PI's positive effects on stakeholder attitudes, behaviors, a...
