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作者：Osborne, Stephen P.; Nasi, Greta; Powell, Madeline
作者单位：University of Edinburgh; Bocconi University; University of York - UK
摘要：This paper argues for the need to go beyond appreciating co-production as a stand-alone process. Rather it offers a holistic model of value creation for public services, by integrating insights from both the public administration and management and the service management and marketing literatures. The components of this model are the loci, elements, and processes of value creation. Co-production is located within this model but only as one process, not as the pre-eminent one. The implications ...
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作者：Blom-Hansen, Jens; Baekgaard, Martin; Serritzlew, Soren
作者单位：Aarhus University
摘要：Studies of bureaucracy have been very concerned about whether the bureaucracy exploits its informational advantage vis-a-vis politicians to influence policy decisions. Yet, little theorizing has been undertaken about how such influence takes place. We identify and test three mechanisms that must be at work in order for policy information to function as a vehicle for political influence of bureaucrats. Using data from politicians and bureaucrats in five different political systems and survey ex...
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作者：Ainsworth, Susan
作者单位：University of Melbourne
摘要：Sustainability is now among the hegemonic discourses used by government to construct problems and policy beyond the environmental domain. Detached from its origins, it functions as an 'empty signifier' whose flexibility and ambiguity can be harnessed in policy-making and political debate. This article uses an Australian case study to show how sustainability discourse was mobilized to justify reversing a previous decision and raise the age at which the publicly funded aged pension could be acce...
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作者：Grillos, Tara; Zarychta, Alan; Andersson, Krister
作者单位：Purdue University System; Purdue University; University of Chicago; University of Colorado System; University of Colorado Boulder
摘要：Public service delivery improves when civil servants work together effectively as teams. While decentralization reforms are common strategies for enhancing the delivery of health services in developing countries, most studies emphasize their effects through rational-choice mechanisms. Fewer studies consider the behavioral implications of decentralization and its potential to improve or hinder the day-to-day work environment for health sector staff. We use an incentivized behavioral game to ass...
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作者：Davis, Randall S.; Stazyk, Edmund C.; Dickman, Zachary T.
作者单位：Southern Illinois University System; Southern Illinois University; State University of New York (SUNY) System; University at Albany, SUNY
摘要：In this article, we examine several situational factors that condition the relationship between public service motivation (PSM) and organizational behaviours. Specifically, we examine how the receipt of gratitude and appreciation is associated with the complex relationships between PSM, work attitudes and turnover intent. We analyse the conditional indirect effects from PSM to turnover intent with a series of structural equation models using data from the 2010 US Merit Systems Protection Board...
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作者：van Dorp, Erik-Jan
作者单位：Utrecht University
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作者：Meyer-Sahling, Jan; Mikkelsen, Kim Sass; Schuster, Christian
作者单位：University of Nottingham; Roskilde University; University of London; University College London
摘要：How can governments manage civil servants to enhance public service motivation (PSM)? Despite the centrality of PSM in public administration research, the effects of management practices on PSM remain understudied. We address this gap through a conjoint experiment with 7,300 public servants in five countries in Africa, Latin America and Eastern Europe. Our experiment assesses two practices: merit-based competitions for recruitment versus discretionary appointments; and permanent tenure versus ...
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作者：Pierre, Jon; de Fine Licht, Jenny
作者单位：University of Gothenburg; University of Gothenburg
摘要：This paper presents a previously unexplored type of gaming of performance data, collaborative gaming, where the performance measurement system incentivizes the executive and an agency to game collaboratively. The paper shows how overlapping incentives between government departments and agencies to present successful implementation of programs can drive collaboration to modify performance targets and/or performance measurements. The argument is illustrated by two brief case studies of collabora...
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作者：Belardinelli, Paolo; Belle, Nicola; Cantarelli, Paola
作者单位：University of London; London School Economics & Political Science; Scuola Superiore Sant'Anna
摘要：We use a mixed-methods sequential explanatory design to explore whether and how bounded subadditivity, and the resulting certainty effect, may lead public and private employees to prioritize their activities in ways that are suboptimal for their organizations. In a randomized controlled trial, private sector workers were more likely to join a project to which they were able to provide a small contribution that would turn the probability of success into certainty rather than an alternative proj...
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作者：Hodson, Dermot
作者单位：University of London; Birkbeck University London
摘要：Recent studies suggest that Uber and other tech start-ups disrupt markets through regulatory entrepreneurship. This practice describes how such companies operate outside of regulation or in legal gray areas before mobilizing their customers in support of regulatory change. Financial technology (FinTech) is sometimes called the Uber of banking, but banking reveals different political dynamics than the car-for-hire sector. Exploring the rise of online-only banks in the UK and Germany, this artic...
