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作者：Ferry, Laurence; Midgley, Henry
作者单位：Rutgers University System; Rutgers University New Brunswick; Rutgers University Newark
摘要：Legislatures face difficult challenges holding modern bureaucratic democracies to account due to the scale, complexity, and diverse impacts on citizens' lives. One way that democracies bridge the gap between the legislature and executive is through financial accounts of government departments. This paper examines whether financial accounts are trusted by MPs in the UK Parliament for purposes of transparency in the service of accountability. The article does this through examination of two link...
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作者：Nielsen, Mathias H.; Andersen, Niklas A.
作者单位：Aalborg University; Aalborg University
摘要：The article draws on insights from the literature on street-level bureaucracy to analyze how public officials experience and deal with challenges arising from hybrid governance. Empirically, we focus on managerial staff and front-line workers employed in Danish employment service delivery organizations, respectively. We develop the term ignoring by complying to describe how informants pursue ideals associated with new public governance (NPG) in settings dominated by more than one governance lo...
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作者：Novaro, Riccardo; Nasi, Greta; Cucciniello, Maria; Grimmelikhuijsen, Stephan
作者单位：Scuola Superiore Sant'Anna; Bocconi University; Bocconi University; Utrecht University
摘要：Whistleblowing policies are seldom effective in inducing civil servants to report misconduct. While current literature focusses more upon the identification of the chief factors that prevent witnesses from reporting, it overlooks potentially effective strategies to stimulate active behavior. In particular, it neglects the framing and impact of information provision. According to the prospect theory, information that frames the consequences of non-reporting as negative is more effective in enha...
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作者：Bernards, Bernard; Schmidt, Eduard; Groeneveld, Sandra
作者单位：Leiden University; Leiden University - Excl LUMC
摘要：A core idea of bureaucratic organizations is that rule-following is a necessary precondition to pursue the public interest. However, rules may sometimes become dysfunctional, burdensome, and even interfere with public value delivery. In those situations, professionals sometimes engage in prosocial rule-breaking (PSRB), rather than rule-following, with the aim to deliver meaningful public services. This article examines leadership encouragement and psychological safety as antecedents of PSRB be...
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作者：Lenz, Alexa
作者单位：University of Munich; Zeppelin University
摘要：In the midst of ongoing crises, understanding how citizens perceive administrative crisis management is more relevant than ever. Combining organizational literature with insights from legitimacy research, this article scrutinizes how the public evaluates governance decisions concerning prominent crisis management dilemmas: flexibility versus stability, inclusion versus exclusion, and equity-based versus needs-based resource distribution. The paper argues that flexible, inclusive, and equity-ba...
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作者：Chen, Guoliang; Zhang, Shuwei; Chen, Wenna; Li, Qiwei; Liang, Pinghan
作者单位：Sun Yat Sen University; Sun Yat Sen University; Chinese Academy of Sciences; Institute of Psychology, CAS
摘要：In recent years, the phenomenon of anti-public sector bias (APSB) has garnered significant attention among public administration scholars. It is of especial interest given its possible effects on how citizens evaluate public sector performance. Despite the prominence of APSB in academic discourse, conclusive evidence requires further empirical testing. Our study addresses this gap by conducting a replication of Marvel (2016) using a different study population (citizens from China, N = 1410). T...
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作者：Barta, Zsofia
作者单位：State University of New York (SUNY) System; University at Albany, SUNY
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作者：Gutierrez-Meave, Raul
作者单位：University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
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作者：Wang, Chengwei; Ma, Liang; Christensen, Tom
作者单位：Renmin University of China; City University of Hong Kong; University of Oslo; Tsinghua University; Huazhong University of Science & Technology
摘要：Numerous studies have delved into the intricate dynamics of representative bureaucracy in public service provision, yet a significant gap exists in our understanding of the distinctions between top leaders and members of the top management team (TMT). Using the panel data of 317 subdistricts in Beijing, this research revealed that top female leaders have stronger influences on public service delivery than female TMT members. Top female leaders handle citizens' complaints better than their male...
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作者：Li, Juankun; Liu, Bingsheng; Wang, Dan; Casady, Carter B.
作者单位：Chongqing University; Nanjing Agricultural University; Hebei University of Technology; Stanford University; University of London; University College London; George Mason University
摘要：The study investigates how contractual and relational governance influence partner behaviors and promote sustainability performance of infrastructure public-private partnerships (PPPs). Survey data from 217 Chinese PPP projects were analyzed using partial least squares structural equation modeling. This study found that both contractual and relational governance have positive effects on PPP sustainability, with contractual governance having a stronger impact. Contractual governance complements...
