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作者：Gerlak, Andrea K.; Heikkilay, Tanya
作者单位：University of Arizona; University of Colorado System; University of Colorado Anschutz Medical Campus; University of Colorado Denver; Children's Hospital Colorado
摘要：Many of society's most vexing problems must be solved through collaborative arrangements. Growing scholarly interest in collaboratives recognizes that the capacity for collective learning may play a critical role in their success. However, limited theoretical or empirical research exists to explain how learning occurs and the conditions that support learning in this context. In this article, we draw upon a wealth of literature, ranging from organization theory, policy process and change, and n...
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作者：Johnston, Erik W.; Hicks, Darrin; Nan, Ning; Auer, Jennifer C.
作者单位：Arizona State University; Arizona State University-Tempe; University of Denver; University of Oklahoma System; University of Oklahoma - Norman
摘要：Facilitators that use a collaborative governance approach are regularly pushed, mandated, or naturally desire to achieve broad inclusion of stakeholders in collaborations. How to achieve such inclusion is an important but often overlooked aspect of implementation. To fully realize the value of collaborative governance, we investigate how institutional design choices made about inclusion practices during the critical early stages of collaboration affect stakeholders' expectations of each other'...
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作者：Lewis, Gregory B.; Pitts, David W.
作者单位：University System of Georgia; Georgia State University; American University
摘要：Using a 5% sample of the 2000 Census, we present the first estimates of the percentages of federal, state, and local government employees who are lesbian, gay, or bisexual (LGB). For each state, we estimate that percentage not only for its total state and local government workforce but also for three occupations where active representation of LGB interests may be the most important: managers, teachers, and police. We then try to explain variation in LGB representation. Using states as units of...
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作者：Gooden, Susan; Portillo, Shannon
作者单位：George Mason University; Virginia Commonwealth University
摘要：The goals of valuing social equity and using it as a guide in managing public programs are firmly rooted in the Minnowbrook tradition. Although civil rights activists have long fought for equality, attendees at the Minnowbrook I conference in 1968 were among the first in the field of public administration to directly confront societal inequities by asserting that public administrators should, in addition to valuing efficiency and effectiveness, stress the value social equity in the management ...
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作者：Morgeson, Forrest V., III; VanAmburg, David; Mithas, Sunil
作者单位：University System of Maryland; University of Maryland College Park
摘要：A growing body of research focuses on the relationship between e-government, the relatively new mode of citizen-to-government contact founded in information and communications technologies, and citizen trust in government. For many, including both academics and policy makers, e-government is seen as a potentially transformational medium, a mode of contact that could dramatically improve citizen perceptions of government service delivery and possibly reverse the long-running decline in citizen ...
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作者：Christensen, Robert K.; Wright, Bradley E.
作者单位：University System of Georgia; University of Georgia; University of North Carolina; University of North Carolina Charlotte
摘要：Although most research focuses on person-organization fit to explain public service motivation (PSM)'s influence on job choice, this study investigates the independent effects of both person-organization fit and person-job fit using a policy capturing research design and a sample of first-year law students. Our findings suggest that PSM may play a more important role in person-job fit than person-organization fit. Consistent across three sectors of employment, individuals with stronger PSM wer...
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作者：Poister, Theodore H.; Thomas, John Clayton
作者单位：University System of Georgia; Georgia State University
摘要：Over the past several years, scholars have asked how citizen satisfaction with public services might be affected by the expectations citizens have for service quality. Might satisfaction with public services be affected just not only by the perceived quality of those services but also by the quality citizens expect services to have? This line of questioning uses the so-called expectancy disconfirmation model drawn from private sector research, which views consumer satisfaction with privately p...
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作者：de Graaf, Gjalt
作者单位：Vrije Universiteit Amsterdam
摘要：Images of the modern public administrator clash with yesteryear's neutral public servants obediently carrying out the orders of elected politicians. Partly influenced by the literature on New Public Management, people often argue that public administrators today should ensure quality services, give value for public funds, be responsive, operate strategically, uphold organizations' reputations, and the like. They thus seem to serve many masters, not just politicians, but do the various masters'...
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作者：Cho, Yoon Jik; Ringquist, Evan J.
作者单位：Indiana University System; Indiana University Bloomington; University System of Georgia; Georgia State University
摘要：Using data from the Federal Human Capital Survey, we demonstrate that the managerial traits of competence, integrity, and benevolence share an important common dimension that we identify as the trustworthiness of managerial leadership (TWML). Using recursive hierarchical linear models, we demonstrate that levels of TWML are strongly and positively associated with several measures of perceived organizational outcomes. This relationship between TWML and perceived outcomes is especially strong in...
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作者：Rainey, Hal G.
作者单位：University System of Georgia; University of Georgia
摘要：Research comparing public and private organizations and otherwise analyzing publicness involves complex challenges. These include the challenge of designing and attaining adequate samples to represent the two complex categories of public and private, as well as dimensions of publicness, and subcategories and control variables needed for valid comparisons. This review of sampling alternatives begins with discussion of the strengths and weaknesses of the presumably optimal design, a national pro...
