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作者:Torenvlied, Rene; Akkerman, Agnes
作者单位:Leiden University - Excl LUMC; Leiden University; Radboud University Nijmegen
摘要:This study brings together two perspectives on managers' reported levels of red tape. The work motivation perspective explains how managers' characteristics, such as work engagement (alienation) or commitment, affect their reported levels of red tape. The external control perspective explains how managers' feedback relations with external actors and organizations reduce miscommunications and conflicts between multiple sources of rules, regulations, and procedures. Hypotheses are derived about ...
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作者:Heckman, Alexander C.
作者单位:University System of Ohio; Franklin University
摘要:This study analyzes the impact of management quality, spending, problem severity, and political factors on states' air pollution control outcomes and provides insights for improving the measures and methods used in public management and government performance research. The analysis illustrates the importance of selecting proper outcome measures and taking into account the interaction of management and spending when conducting empirical analysis into the causes of government performance. Additi...
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作者:Boardman, Craig
作者单位:University System of Ohio; Ohio State University
摘要:Despite a large body of scholarship elucidating mechanisms for aligning participant behaviors with public service goals in boundary-spanning collaborations, the most challenging of these collaborations-those with potential for lacking both common goals and common resources-have received relatively little attention from public management scholars. This study investigates approaches to structure and authority by managers of this sort of collaboration, specifically by the managers of cooperative ...
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作者:Feeney, Mary K.
作者单位:University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
摘要:Multiple public administration survey research projects have asked respondents to assess the level of red tape in their organizations. Many of these surveys use the following questionnaire item: If red tape is defined as 'burdensome rules and procedures that have negative effects on the organization's effectiveness,' how would you assess the level of red tape in your organization? Unfortunately, no research has tested the ways in which the language used in this item may bias responses. This re...
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作者:Malatesta, Deanna
作者单位:Indiana University System; Indiana University Indianapolis
摘要:The article reviews the relevant theory and research linking information and bargaining efficiency and presents results of an analysis of negotiation times associated with 290 franchise renewal agreements. Data reveal three main findings: (1) information revealing a history of poor performance by the supplier resulted in a 74% increase in negotiation time, (2) a 1% increase in the value of a contract increased negotiation time by 18%, and (3) the participation of an expert resulted in a 24% de...
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作者:Stensoeta, Helena O.
作者单位:Linnaeus University
摘要:A basic principle of good government is that politics should be restricted to the input side, whereas the bureaucracy should operate independently of political considerations. However, previous literature documents an implementation gap between unitary political aims and varied local outcomes, which occasionally can be attributed to political reasons; both bureaucratic ideology and that local political constituencies can shape implementation and affect outcome. So far, however, research has ne...
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作者:Liu, Brooke Fisher; Horsley, J. Suzanne; Yang, Kaifeng
作者单位:University System of Maryland; University of Maryland College Park; University of Alabama System; University of Alabama Tuscaloosa; State University System of Florida; Florida State University
摘要:Public administration scholars often note that government should engage in more effective external communication to improve citizen trust and maintain political legitimacy. An important part of the belief is that more effective communication can lead to more favorable media coverage that ultimately shapes citizen trust in government. However, the link between government communication and media coverage remains empirically untested. Through a survey of 881 government and business communicators,...
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作者:Vigoda-Gadot, Eran; Beeri, Itai
作者单位:University of Haifa
摘要:Using a well-grounded theory of organizational citizenship behavior, this study attempts to extend the meaning of the good soldier syndrome beyond its common boundaries of the business sector. We follow Bettencourt's (2004) conceptualization and model of change-oriented organizational citizenship behavior (OCB) to explain why and how public employees engage in activities targeted at changing and improving the public work environment and its job processes even when no formal rewards are offered...
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作者:Donahue, Amy K.; O'Leary, Rosemary
作者单位:University of Connecticut; Syracuse University
摘要:The 50-year history of the National Aeronautics and Space Administration's (NASA) spaceflight program is marked by spectacular accomplishments and devastating tragedy. NASA has suffered three major disasters, each of which destroyed a spacecraft and killed its crew. In the wake of each accident, investigators and analysts identified causes and recommended technical and organizational improvements that NASA should undertake. The NASA case presents an opportunity to examine the question: Do shoc...