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作者:Piatak, Jaclyn Schede
作者单位:University of North Carolina; University of North Carolina Charlotte
摘要:The face of public service continues to evolve as government copes with increasingly complex societal problems and changing means of service delivery. Public managers are now challenged to oversee programs that cut across sectors and organizational boundaries, and people carrying out the government's work can be found across all sectors-government, nonprofit, and for-profit. Unlike those in previous generations, younger individuals see opportunities to engage in public service in nonprofit and...
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作者:Johnson, Tim
作者单位:Willamette University
摘要:Does preferentially hiring military veterans hurt US federal service quality? Using career progress to measure quality, past research finds that veterans who enter service in the four most common general schedule (GS) grades advance to higher grades more slowly than nonveterans entering in those same grades. This research, however, ignores variables that influence GS progress. Enlisting all disclosed personnel data for white-collar federal employees from 1973 to 1997, I compare the GS advancem...
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作者:Terman, Jessica
作者单位:George Mason University
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作者:Cabral, Sandro; Lazzarini, Sergio G.
作者单位:Universidade Federal da Bahia; Insper
摘要:Public administration scholars have proposed that efficient monitoring and accountability are key performance elements in public services. We contribute to this debate by focusing on the so-called guarding the guardians dilemma: monitoring commissions made up of public officials who may refrain from punishing their peers and turn a blind eye to certain deviations. In the police, this is the case of internal affairs divisions (IADs), which are organizations crafted to monitor the behavior of po...
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作者:Lemaire, Robin H.
作者单位:Virginia Polytechnic Institute & State University
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作者:Maroulis, Spiro; Wilensky, Uri
作者单位:Arizona State University; Arizona State University-Tempe; Northwestern University
摘要:Organizations often adopt, though do not always successfully implement, innovations that require widespread frontline participation to realize their full benefits. To better understand the mechanisms that support or inhibit the implementation of such innovations, we apply constructs from organizational learning theory to the case of implementing innovation in schools, and operationalize those constructs in a computational, agent-based model. Model analysis reveals how the misalignment between ...
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作者:Jacobsen, Rebecca; Snyder, Jeffrey W.; Saultz, Andrew
作者单位:Michigan State University; University System of Ohio; Miami University
摘要:Using a nationally representative survey, this article examines how citizen satisfaction with one public institution, public schools, is shaped by normative expectations regarding what goals schools ought to pursue. We expand extant literature on the role of expectations in shaping satisfaction, which typically focuses on performance expectations, by exploring goal expectations. Using a constant sum allocation exercise, we find that individuals typically express one of two distinct preferences...
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作者:Davis, Randall S.; Stazyk, Edmund C.
作者单位:Southern Illinois University System; Southern Illinois University; American University
摘要:Scholars have long argued clear organizational goals enhance performance whereas ambiguous goals diminish it. Yet, such arguments often overlook the beneficial aspects of ambiguous goals. Therefore, this study proposes and tests a new goal taxonomy that examines the dynamic, mixed effects of goal ambiguity on employees in public organizations. The taxonomy proposed accounts for varying degrees of goal ambiguity and political support. It also considers how different combinations of political su...
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作者:Nowell, Branda; Steelman, Toddi
作者单位:North Carolina State University; University of Saskatchewan
摘要:Communication networks among responders are critical to effective coordination and information transfer across agencies active in a disaster response. Using the theory of embeddedness, we investigate how aspects of relational and institutional embeddedness influence the emergence and efficacy of interactions among responding agencies using network data from three significant wildfire events in the wildland/urban interface. For this study, relational embeddedness is investigated as the degree o...
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作者:Carboni, Julia L.
作者单位:Purdue University System; Purdue University; Purdue University in Indianapolis