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作者：Nieto-Morales, Fernando; Peeters, Rik; Lotta, Gabriela
作者单位：Colegio de Mexico; Centro de Investigacion y Docencia Economicas A.C. (CIDE); Getulio Vargas Foundation
摘要：Bribery and other forms of petty corruption typically arise in bureaucratic encounters and are a common element of the everyday experience of the state in many countries, particularly in places with weak institutions. This type of corruption is especially troublesome because it creates direct costs for citizens when accessing services and benefits to which they are formally entitled. However, only a few studies deal with how situational attributes of bureaucratic interactions create incentives...
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作者：Lofaro, Ryan J.; Sapat, Alka
作者单位：University System of Georgia; Georgia Southern University; State University System of Florida; Florida Atlantic University
摘要：Representative bureaucracy theory has mainly been used to understand how identities related to race, ethnicity, and gender influence how bureaucrats administer public services. Although representation through lived experience has expanded the scope of the theory, this theoretical thread has mostly focused on the perspectives of management. The purpose of this article is to employ lived experience representative bureaucracy theory to understand the influence of first responders' experiences wit...
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作者：Huang, Ting
作者单位：University of London; Queen Mary University London
摘要：Previous research on the glass cliff phenomenon has primarily explored the impact of performance decline on women in leadership based on single objectives, overlooking the complexity of managing performance in the public sector. This study adopts a multigoal perspective to explore how performance feedback in a dual-goal scenario affects gender composition in top management teams (TMTs) in Chinese local governments. Drawing on behavioral theory, it differentiates between unambiguous and ambiguo...
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作者：Monrad, Merete
作者单位：Aalborg University
摘要：The literature on administrative burden has focused on cognitive, material, and social resources, leaving emotional strategies and processes largely unexplored. This study begins to address this research gap by elaborating the concept of emotional capital in the context of citizen agency. The article uses the concept of emotional capital to analyze claimant anger in response to administrative burdens examining the question: how do citizens understand and maneuver the potential benefits and ris...
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作者：Damgaard, Peter Rasmussen; James, Oliver
作者单位：University of Southern Denmark; University of Exeter
摘要：Although performance information is widely promoted to improve the accountability of public service provision, behavioral research has revealed that motivated reasoning leads recipients to update their beliefs inaccurately. However, the reasoning processes of service users have been largely neglected. We develop a theory of public service users' motivated reasoning about performance information stemming from their identification with the organization providing their services. We address a sign...
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作者：Ambrose, Graham; Siddiki, Saba
作者单位：North Carolina State University; Syracuse University
摘要：The formal engagement of diverse stakeholder groups in policy design and implementation has become a mainstay governance strategy. While much has been learned about collaborative governance arrangements in terms of their structure, processes, and participant dynamics, one particularly salient dynamic has been relatively underexplored: the factors contributing to sustained participation in collaborative venues. Public administration and policy have developed a variety of conceptual theories whi...
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作者：van der Voet, Joris; Lerusse, Amandine
作者单位：Leiden University - Excl LUMC; Leiden University
摘要：Issue prioritization is the first stage of attention-based theories of decision-making, but remains theoretically and empirically uncharted territory in public administration research. We propose and test how issue prioritization is informed by the characteristics of the performance information on which decision-makers rely, in particular its source (internal or external information), nature (objective or subjective information), aspiration level (historical, social, or coercive aspirations), ...
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作者：Vantaggiato, Francesca P.; Murdoch, Zuzana; Kassim, Hussein; Geys, Benny; Connolly, Sara
作者单位：University of London; King's College London; University of Bergen; University of Warwick; BI Norwegian Business School; University of Leicester
摘要：Programs to encourage staff to move within public-sector organizations have become increasingly widespread in recent decades. Yet, although there are some anecdotal accounts, the effects of such intraorganizational mobility remain largely unexplored. Building on insights from organization theory and social psychology, we argue that intraorganizational mobility entails an important trade-off: it undermines movers' depth of work-related contacts within the (new) department, while it increases th...
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作者：Lemaire, Robin H.; Mckeague, Lauren K.; Sedgwick, Donna
作者单位：Louisiana State University System; Louisiana State University; University of Montana System; University of Montana; Virginia Polytechnic Institute & State University
摘要：The flexibility/stability tension is a key challenge for purpose-oriented networks, especially salient with network participation. Because of the voluntary nature of networks, it is common for network participation to fluctuate, with participants entering, leaving, and returning over time for a variety of reasons. This fluctuation may challenge the stability that is key to network effectiveness. Yet, despite the salience of this tension, we know little about managing the ebb and flow of networ...
