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作者：Keppeler, Florian; Borchert, Jana; Pedersen, Mogens Jin; Lehmann Nielsen, Vibeke
作者单位：Aarhus University; Zeppelin University; University of Copenhagen
摘要：Artificial intelligence (AI) applications transform public sector decision-making. However, most research conceptualizes AI as a form of specialized decision-support tool. In contrast, this study presents a different form of human-AI collaboration, the concept of human-AI ensembles, where public managers and AI tackle the same decision tasks, rather than specializing in certain subtasks. This is particularly relevant for many public sector decisions, where neither human nor AI predictions have...
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作者：de Pilla, Leonardo Henrique Lima; Peci, Alketa; Leite, Rodrigo de Oliveira
摘要：Corporatization in the public sector entails decentralizing the provision of public goods and services to more autonomous entities, including state-owned enterprises (SOEs). Research indicates that the decision to corporatize is driven, among other factors, by the pursuit of financial sustainability in public organizations. A continuing debate revolves around whether the political ideology of incumbents is linked to the creation of SOEs. However, limited attention has been given to understandi...
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作者：Jugl, Marlene
作者单位：Bocconi University
摘要：Administrative traditions (AT) are a prominent approach to classify and compare administrative systems across countries, yet there is a lack of agreement on the definition and conceptual dimensions of AT. This article addresses this gap by synthesizing existing knowledge on AT and refining its conceptualization in three steps. First, a systematic review of 505 publications since 1998 elucidates the diverse understandings of AT and the study contexts in which the concept is used. Secondly, ten ...
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作者：Zufall, Elise; Scott, Tyler A.; Lubell, Mark; Mendez-Barrientos, Linda Esteli
作者单位：University of California System; University of California Davis; University of California System; University of California Davis; University of California System; University of California Davis; University of Denver
摘要：State and federal governments use governance platforms to achieve central policy goals through distributed action at the local level. For example, California's 2014 Sustainable Groundwater Management Act (SGMA) mandates local policy actors to work together to create new groundwater management institutions and plans. We argue that governance platforms entail a principal-agent problem where local decisions may deviate from central goals. We apply this argument to SGMA implementation, where local...
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作者：Zhang, Yujie
作者单位：Chongqing University
摘要：This article draws on multisited ethnographic fieldwork conducted from 2021 to 2024 across six Chinese cities, encompassing twenty-eight semi-structured interviews, sixteen roundtable discussions with seventy-five participants, and over 300 hours of direct observations and covert site visits. Building on street-level bureaucracy theory, the study recasts emotional labor as a latent engine of governance rather than a mere coping mechanism. Specifically focusing on female street-level bureaucrat...
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作者：Wong, Jade
作者单位：Monash University
摘要：Street-level organizations, which implement public policy on behalf of the state, often operate under unstable conditions. Workers routinely face resource shortfalls, complex client interactions, and ever-changing rules, prompting them to develop coping strategies. These instabilities, while disruptive, tend to be predictable, allowing those coping strategies to stabilize into routines that effectively constitute de facto, as distinct from de jure, policy. But what happens when instability bec...
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作者：Perales-Fernandez, Fabiola
作者单位：Tecnologico de Monterrey
摘要：This research explores administrative capacities to explain the variation in the public's experience of administrative burdens. Through a qualitative exploratory case study based on semi-structured interviews in Mexico, the paper argues that administrative capacities can structure or shape administrative burdens. The effect can be either positive, where burdens are alleviated or transferred to the state, or negative, where burdens are amplified or newly created. This study identified six admin...
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作者：Schmidt, Eduard; Bernards, Bernard; van der Pas, Suzan
作者单位：Leiden University; Leiden University - Excl LUMC; Leiden University; Leiden University Medical Center (LUMC); Leiden University - Excl LUMC
摘要：Studies have shown that a client's characteristics can affect frontline professionals' decision-making and use of discretion. However, we do not know whether these dynamics also exist in frontline professionals' prosocial rule-breaking (PSRB): breaking rules to benefit clients. This study focuses on to what extent and how client characteristics affect PSRB by frontline professionals. Using an innovative within-person vignette experiment among professionals in social welfare teams in the Nether...
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作者：Nowell, Branda; Steelman, Toddi
