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作者:Markus, ML; Benjamin, RI
作者单位:Claremont Colleges; Claremont Graduate University; Syracuse University
摘要:We wrote this essay to stimulate IS specialists' efforts to become more effective - and more credible - agents of organizational change. The essay describes what we believe to be a view of the IS specialists' change-agent role that is very commonly held by IS specialists. We believe that this role, while well-intentioned and supported by structural conditions in IS work, often has negative consequences for organizations and for the credibility of IS specialists. Further, it does not fit the em...
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作者:Dennis, AR
摘要:Organizations often build groups with members from different areas so that a wider range of information and opinions can be considered. When members of such groups share the information they have, the group as a whole can access a larger Fool of information than any one member acting alone, potentially enabling them to make better decisions. This experiment studied groups working an a hidden profile task in which each participant received different (but not conflicting) information about the t...
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作者:Nelson, KM; Cooprider, JG
作者单位:Bentley University
摘要:A major issue facing managers of information systems organizations is the increasing pressure to demonstrate the business value of the firm's investment in information technology. The working relationship between the IS department and other diverse organizational groups can have a major contribution to increasing IS performance. This paper explores the concept of shared knowledge between IS groups and their line customers as a contributor to IS performance. Shared knowledge is achieved through...
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作者:Baskerville, RL; Stage, J
作者单位:Aalborg University
摘要:This article presents a new approach to the management of evolutionary prototyping projects. The prototyping approach to systems development emphasizes learning and facilitates meaningful communication between systems developers and users. These benefits are important for rapid creation of flexible, usable information resources that are well-tuned to present and future business needs. The main unsolved problem in prototyping is the difficulty in controlling such projects. This problem severely...
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作者:George, JF
摘要:Computer-based monitoring, the practice of collecting performance information on employees through the computers they use at work, continues to be a popular topic. How mush is known about computer-based monitoring as it is practiced in the workplace? Unfortunately, very little, even though much has been written on the subject. This article reports on five case studies of organizations that employ computer-based monitoring to collect performance data on clerical workers. Although all five organ...