-
作者：Srivastava, Shirish C.; Shainesh, G.
作者单位：Hautes Etudes Commerciales (HEC) Paris; Indian Institute of Management (IIM System); Indian Institute of Management Bangalore
摘要：The digital divide is usually conceptualized through goods-dominant logic, where bridging the divide entails providing digital goods to disadvantaged segments of the population. This is expected to enhance their digital capabilities and thus to have a positive influence on the digital outcomes (or services) experienced. In contrast, this study is anchored in an alternative service-dominant logic and posits that viewing the divide from a service perspective might be better suited to the context...
-
作者：Johnston, Allen C.; Warkentin, Merrill; Siponen, Mikko
作者单位：University of Alabama System; University of Alabama Birmingham; Mississippi State University; University of Jyvaskyla
摘要：Fear appeals, which are used widely in information security campaigns, have become common tools in motivating individual compliance with information security policies and procedures. However, empirical assessments of the effectiveness of fear appeals have yielded mixed results, leading IS security scholars and practitioners to question the validity of the conventional fear appeal framework and the manner in which fear appeal behavioral modeling theories, such as protection motivation theory (P...
-
作者：Barrett, Michael; Davidson, Elizabeth; Prabhu, Jaideep; Vargo, Stephen L.
作者单位：University of Cambridge; University of Hawaii System; University of Hawaii Manoa; University of Hawaii System; University of Hawaii Manoa
-
作者：Goes, Paulo B.
作者单位：University of Arizona
-
作者：Lusch, Robert F.; Nambisan, Satish
作者单位：University of Arizona; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：In this article, we offer a broadened view of service innovation-one grounded in service-dominant logic-that transcends the tangible-intangible and producer-consumer divides that have plagued extant research in this area. Such a broadened conceptualization of service innovation emphasizes (1) innovation as a collaborative process occurring in an actor-to-actor (A2A) network, (2) service as the application of specialized competences for the benefit of another actor or the self and as the basis ...
-
作者：Scherer, Anne; Wuenderlich, Nancy V.; von Wangenheim, Florian
作者单位：Swiss Federal Institutes of Technology Domain; ETH Zurich; University of Paderborn
摘要：Advancements in information technology have changed the way customers experience a service encounter and their relationship with service providers. Especially technology-based self-service channels have found their way into the 21st century service economy. While research embraces these channels for their cost-efficiency, it has not examined whether a shift from personal to self-service affects customer-firm relationships. Drawing from the service-dominant logic and its central concept of valu...
-
作者：Wang, Jingguo; Gupta, Manish; Rao, H. Raghav
作者单位：University of Texas System; University of Texas Arlington; State University of New York (SUNY) System; University at Buffalo, SUNY
摘要：This study investigates the risk of insider threats associated with different applications within a financial institution. Extending routine activity theory (RAT) from criminology literature to information systems security, hypotheses regarding how application characteristics, namely value, inertia, visibility, accessibility, and guardians, cause applications to be exposed to insider threats are developed. Routine activity theory is synthesized with survival modeling, specifically a Weibull ha...
-
作者：Orlikowski, Wanda J.; Scott, Susan V.
作者单位：Massachusetts Institute of Technology (MIT); University of London; London School Economics & Political Science
摘要：This special issue acknowledges important innovations in the world of service and within this domain we are particularly interested in exploring the rise and influence of web-based crowd-sourcing and algorithmic rating and ranking mechanisms. We suggest that a useful way to make sense of these digital service innovations and their novel implications is to recognize that they are materialized in practice. We thus need effective conceptual and analytical tools that allow us to take materiality s...
-
作者：Maruping, Likoebe M.; Magni, Massimo
作者单位：University System of Georgia; Georgia State University; Bocconi University; Bocconi University
摘要：Firms are increasing their investments in collaboration technologies in order to leverage the intellectual resources embedded in their employees. Research on post-adoption use of technology suggests that the true gains from such investments are realized when users explore various system features and attempt to incorporate them into their work practices. However, the literature has been silent about how to promote such behavior when individuals are embedded in team settings, where members' acti...
-
作者：Zhang, Xiaoquan (Michael); Zhang, Lihong
作者单位：Hong Kong University of Science & Technology; Tsinghua University
摘要：The ease of Internet stock trading has lured relatively inexperienced investors into the financial markets. This paper is a study of the consequences of the influx of these uninformed traders with a dynamic equilibrium framework. The results show that these strategic, uninformed online traders who adopt feedback strategies cannot outperform those who do not follow feedback strategies and that feedback trading cannot affect market equilibrium. The results also show that an informed trader's equ...
